|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#11
|
|||
|
|||
Re: Network periodic transmit error
Thanks, Jeff. Wildo.
|
#12
|
|||
|
|||
Re: Network periodic transmit error
Hey Jeff,
we have the identical error starting after updating to PT 2021 and getting more until today. RN it happens about every 2 minutes. If you have any helpful infos please let me know! Thank you very much! |
#13
|
||||
|
||||
Re: Network periodic transmit error
There are many things that can cause a network error, so each issue/system should be treated independently. It's not a single bug.
|
#14
|
|||
|
|||
Re: Network periodic transmit error
Hey Eddie,
Thanks for your answer! The thing is, we had this setup running perfectly smooth since 2016. (all the usual tricks and practices applied) Only started to behave like this mid 2021. We've trying to solve it with our Audio-IT specialist and had some analyzing running which showed us a spie in the network every time before the S6 lost connection. No idea where it comes from or how to prevent it though. First comes the message on the MM, shortly after the MM stops (faders still active), approx. 30 sek later the faders stop working, the the monitor section that's still controlling DADman stops working and finally the meters go down. So there's still some communication going on after the initial connection loss from the MM. A few days ago it worked fine for like 3 hours, yesterday it happened every 2 minutes. We do a lot of classical piano recordings so I doubt that PT has overload issues We run it on two HDX cards, IO is the AX32 with Penta pres. If anyone has a hint how to solve this mess it would be a great save! Thanks and best, Julian |
#15
|
||||
|
||||
Re: Network periodic transmit error
Everything that Eddie said.
If you have MTRX (AX32) + Dante on the same network as the EUCON surfaces I would separate them to a different network + NIC on the workstation. Let us know. Jeff |
#16
|
|||
|
|||
Re: Network periodic transmit error
Thank you very much, guys! So the only thing possible then that can help then is the port 2/1 switch and/or the update. We were a little hesitant to update because last time it got a lot worse, but I have faith now. We'll have that done and I'll get back to you if it worked.
Big ups for the quick help! Best, Julian |
#17
|
|||
|
|||
Re: Network periodic transmit error
Oh by the way, we have the S6 on it's own physical network on EN0 of the MacPro and everything else like Dante, servers and internet on EN1. SO there shouldn't be any problems coming from here.
|
#18
|
|||
|
|||
Re: Network periodic transmit error
Hey guys,
so we finally found the time to update everything. Still didn't bring any improvement, so we thought that it had to be a hardware thing. Tried to narrow the problem and it seems to be the network switch or a connection to/from it (own dedicated switch just for the S6). We ran a loooong ethernet cable from the machine room directly to the S6 and tadaaa it worked. Gonna renew the cables and switch now. So, still loads of thanks for all your help, maybe it will be a key to anyone having these issues in the future. Big ups from Germany, J |
#19
|
||||
|
||||
Re: Network periodic transmit error
Thats good news. Thanks for posting back.
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Network Error | Macsearcher | Avid S1, S3, Dock and Control App | 5 | 10-13-2018 08:30 AM |
Network clock error | yop22 | Post - Surround - Video | 0 | 11-20-2014 01:57 PM |
Network error: Pro Tools in used by another user ??? | joeytpg | Pro Tools M-Powered (Mac) | 1 | 07-24-2007 07:26 AM |
Error - Unmapped Network Volumes | lovett | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 3 | 10-25-2006 10:14 PM |