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#1
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S6 M40 Shell error
Our S6 runs for 30 minutes then freezes with the a Shell Error. I'm on my second replacement MM for the same problem. Support suggests reloading the software 2020.11.1.10
Anyone else having this problem? Thanks, Roger |
#2
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Re: S6 M40 Shell error
Greetings,
It's very likely that this is related to the disk system - specifically a failure of the Master Module SSD. Have you started a case yet? best, Jeff |
#3
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Re: S6 M40 Shell error
Thanks Jeff. I have a case started. It's bewildering. I'm on my second replacement for the same issue in just a few weeks. Another unit is being shipped early next week.
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#4
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Re: S6 M40 Shell error
Hello,
I ran into a similar problem, going into shell and now booting straight to shell every time. I'm about to start a case but did the SSD change solve the problem? |
#5
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Re: S6 M40 Shell error
Hi there. Yes. Avid sent a replacement master module. I went through 3 modules before I got one that was stable. All is well now.
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#6
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Re: S6 M40 Shell error
Ok thank you, I'll go through the same route then.
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