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Old 11-06-2013, 01:19 PM
Alvin Alvin is offline
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Join Date: Oct 2000
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Default Artist Mix and MC Control failure

HELP!!!!

I have an Artist Mix & MC Controll that both worked fine until I installed Eucon 3.01.

since then everything has stopped, I mean that although Eucontrol can see the devices no other application including pro tools can. The MC Control can't even switch apps anymore.

I have even uninstalled (both auto and full manual incl. delete of plists etc)and gone back to 3.0 which works a little better (tast switching works) but although it can see protools it has no soft keys and no controls work. I

Also the MCMix doesn't show anything, no faders work.

Can anyone help?

IMac 27 16GB, PT11HD w. Apollo F/W, MC Control & Mix
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Old 11-07-2013, 12:52 PM
sandrevansound sandrevansound is offline
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Default Re: Artist Mix and MC Control failure

I have what may be the same issue. Let me know if it's not and I'll start a different thread.

Using Artist Control, it boots up fine, even displays the correct application name and computer name in the upper left of the touchscreen BUT when i go into Pro Tools, it doesn't seem to recognize the session itself. The touch keys are all there for the various functions, but they don't work when pressed and the faders stay down.

Yes, EUCON is enabled and I've reinstalled EUCONTROL and gone thru the install process a couple of times and still getting the same result.

Any help would be amazing since there's a towering $60 brick wall in front of AVID tech support. Crazy frustrating.

Running PT HD 10.3.6, EUCONTROL 3.0.1.
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Old 11-07-2013, 01:40 PM
sandrevansound sandrevansound is offline
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Default Re: Artist Mix and MC Control failure

Ran across this thread that is the same thing I'm experiencing...

http://duc.avid.com/showthread.php?t=340362
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