MTRX Studio questions - Avid Pro Audio Community

08-10-2020, 11:51 AM

theazone

Member

Join Date: Dec 1998

Location: Montreal, Qc, Canada

Posts: 53

MTRX Studio questions

Greetings Guru gal and guys,
I am brand new to Dante, bear with me.
Just got the brand new MTRX Studio, and I am running Pro Tools Ultimate (2020.5.0) on a Mac Pro. Communication is good when plugged in the interface via Ethernet (Dante). But Pro Tools does not "see" it, am I missing something?
Also, after downloading the MTRX_Studio_Profiles, Dadman is giving me an error message that it cannot find the unit. The unit is there, but the serial number does not match.
Any hints and ideas would be greatly appreciated.
R

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