MTRX Studio DADman-Network Connection Error

[pablovius]

Has anybody seen this?

Out of the box MTRX Studio is seen on the network, but cannot connect. Connection Error Code: 0x80004005

Selecting DHCP crashes (or re-boots) unit but then same.

Tried on both home and studio networks, same message.

btw Avid support can't seem to get back to me after several days in the "high priority" line , so that's a bummer....

[creativecontrol]

Greetings,

Can you try to put in a manual address into the same subnet range? Settings > Device List > Right-Click on the unit address and choose Network Settings. Then Right-Click on Restart for the unit. I presume you are running DADman 5.4.2.1, yes? What OS are you on currently?



Jeff

[pablovius]

thanks for being there Jeff....

Problem solved Jeff, I was running Dadman vs 5.3.4.3 which was the latest from DAD.. 5.4.2.1 did the trick (From Avid's page)

cheers

[creativecontrol]

Glad to hear it!


best,



Jeff

[Matt Stephanson]

Hi all - I have a similar connection issue, but it's error 0x8000001 in DADman.
I've set the MTRX to match my subnet at 255.255.0.0
MTRX has the IP 10.16.2.62, router is on 10.16.255.253.
MTRX ethernet port 1 is connected directly to 2019 Mac Pro ethernet port 2.

Mac has the address 10.16.2.63
Mac is on subnet mask 255.255.0.0
Router is 10.16.255.253

I can see the IP address of the MTRX appear in DADman but when I click on the Connect box, I get the Connection Error code 0x80000001.

I've tried recovery mode, but just can't get past this error.
Can anyone figure this one out?
Thanks very much, DUC!!
Matt

[creativecontrol]

Greetings,

You need to correlate the IP and Subnet of the Workstation and the MTRX device.

Take a look at your System Preferences > Network and Settings > Device List > Network Settings (Right Click on IP address) in DADman.

If you have a router -> simply ensure that your workstation and the MTRX device are set to DHCP under Network Settings. Perhaps some quick screen grabs may be helpful.


Jeff

[gives]

Originally Posted by pablovius

thanks for being there Jeff....

Problem solved Jeff, I was running Dadman vs 5.3.4.3 which was the latest from DAD.. 5.4.2.1 did the trick (From Avid's page)

cheers

Jeff IS THE MAN! He helped me on some Dolby stuff a month ago.

G

[Matt Stephanson]

*Hangs head in shame for ongoing saga of my bungling.*

Ok, I've created my monitor profile and labeled everything I need.
I've also switched the wiring so the Mons are fed from the MTRX, instead of the OMNI, as Jeff suggested.

My setup is 16 lines out from the mixer to the MTRX Studio, then 8 out from Dante to the DA of the MTRX into my 7.1 mons.
Then I have 8 out from the MTRX into the mixer 1-8 DAW inputs, and 8 out from the OMNI for mixer in 9-16 (to do analog mixing).

If it's easier, I'm posting my profile for inspection here, as it's kinda hard to explain all the crosspoints, etc. The zip contains my profile and dms.

I'm still not getting audio into or out of the MTRX Studio, so not sure if it's my matrix layout, or what. All show green lock circles in DADman.

I've routed everything in Pro Tools accordingly, and also in Dante Controller app.

Thanks for any ideas.

[creativecontrol]

Your Monitor Profile shows a single 7.1 SMPTE ordered Source called Control Room and a single Output set called Neumann 7.1 which is also in SMPTE order assigned to DA Line Outs 1-8.

I would ask if you have meter deflection in the following places:

(1) In Dante Controller (Device View) focusing on MTRX ST - Receive Tab should show Green speakers if your Dante stream is getting there.

(2) In DADman -> you should see meter deflection both on the Source Input fader of your CR Monitor (Mon) as well as in the patchbay (Con section).


Jeff