need help with digirack

[yoleyfisher]

Hey everyone,
I am having trouble with my digirack. I was playing back something i had recorded and the pro-tools stopped and a dae- error 1115 came up, and then another error saying that the digirack cannot communicate with you computer. So i closed out and tried again, but now i cant even get into pro-tools because whenever i try pro-tools says that that "the digirack cannot communicate with the computer, check the connection, etc...". I noticed that when i connect the rack, the green "link" light on the back by the firewire ports keeps going on and off, and their is a click inside the rack. I dont know what is going on, but if anyone has any suggestions, that would be great. Thanks

[spkguitar]

This is the infamous "power harness" problem.

Contact Digidesign by phone, tell them your problem, and they will send you a replacement harness ASAP.

You may be able to get it working in the meantime by opening the unit and reseating the power harness.

[yoleyfisher]

Thankyou, what exactly is the power harness and how do i reset it, is there a button of some sorts inside the digirack. Thanks again, this has been driving me nuts.

[spkguitar]

The power harness is the cabling harness that connects the power supply, hence "power harness". It's a bundle of cables hooked to a plastic connector. Remove the plastic connector and re-attach it. Contact cleaner sometimes also helps.

Like I said, if you contact Digidesign, they will send you out a new one ASAP.