|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Error Message. Can anyone help?
Hello. I recently uploaded Sibelius and linked it with my Pro Tools. Even was working great last night and then this morning I get this error message and can't get past it.
pace::eden::thrift::exception::PaceThriftException Wire:ace::eden::thrift::exception::PaceThriftExc eptionWire::AuthorizationException::UpdateCloudAut hChainsFailure, 219, Update Cloud Auth Chains Failure, AuthorizationServer.cpp, line 32358, function: bool pace::AuthorizationServer::updateCloudAuthChains(c onst std::vector<petpub::AuthSearch> &), Cloud failure: Result: ServerUnexpectedException: java.lang.Exception: deserialization_exception. Can anyone help me resolve this. I am a student and have 8 pieces of music due to be marked and can't access them or finish them. This is my first post. Please help. I went to avid and they told me I hadn't paid enough to get phone support. Thanks for any advice. Steve. |
#2
|
||||
|
||||
Re: Error Message. Can anyone help?
The error message mentions a cloud failure. If you are running a cloud authorization, can you close your cloud session and move the license to your machine or ilok instead?
__________________
James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools 11 activation error-licensing service not running error message | Seismic Sound | Windows | 5 | 03-23-2015 05:35 AM |
error message DAE error-6006 | tad3219 | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 1 | 01-03-2011 07:17 PM |
error message during installation error 2147213312 | pianovasano | Pro Tools M-Powered (Win) | 1 | 08-31-2010 07:52 AM |
Does anyone know what this error message means. ERROR DAE 9060 | boabyd23 | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 1 | 08-18-2009 11:41 AM |
A Message But Not An Error Message | RichrdC | Pro Tools M-Powered (Win) | 3 | 01-27-2008 06:57 PM |