PT HD 8.0.3 Access Violation has Occurred!

[DigiTechSupt]

Originally Posted by DrFord

I get this as well almost daily. I have changed my auto backup to 1 minute intervals to accomodate the FREQUENT access violations.

I also received this for the first time after updating to PT HD 8.03 cs1

I have not sent in Log Files because I get no response or confirmation of receipt of said files... so whats the point....

We're having a problem with our auto-responder, but we do get the files being sent...so please send them...

[jicamasalad]

Originally Posted by DigiTechSupt

Can you send us the log file, located at MacHD>Applications>Digidesign>Pro Tools>LogFiles

Send it to: vi [at] digidesign [dot] com

I am having boatloads of issues with 8.0.3LE. Running on a MacBook Pro that was purchased with Snow Leopard, been running 8.0.1LE for a few months with minor issues; installed 8.0.3 today: garbled file names in the region list (nonsense characters - but when I mouse over the name it appears correctly in the floating box) "access violation" errors after trying to re-name newly created files; more than once I'm not allowed to save the session or even quit without saving, forcing a "force quit" solution. Trashed databases (but did not empty the trash); could probably send the log file if it seems useful.

k

[infectiousaudio]

i seem to get this freeze and crash mostly when ever I am using the zoom tool during audio playback. also happened once when playing audio from the audio bin and once when dragging audio from the bin. wtf?
please fix

[Sean Russell]

Originally Posted by infectiousaudio

i seem to get this freeze and crash mostly when ever I am using the zoom tool during audio playback. also happened once when playing audio from the audio bin and once when dragging audio from the bin. wtf?
please fix

And which version of PT are you running on which system?

[infectiousaudio]

sorry about that


192
HD3
control 24
PT8.0.3
OS10.6.2
2 x 2.26 GHz Quad core Intel Xeon

memory 12 GB

[Sean Russell]

Originally Posted by infectiousaudio

sorry about that


192
HD3
control 24
PT8.0.3
OS10.6.2
2 x 2.26 GHz Quad core Intel Xeon

memory 12 GB

Did you update or install fresh? Been through your plugs? I'll bet dollars to doughnuts it's one or the other...

[infectiousaudio]

snow leopard was the factory install with the computer.
PT has been installed through the usual version updates.
is there a list of pluggins that are known to be culprits?
thanks

[ML_Music]

Originally Posted by infectiousaudio

i seem to get this freeze and crash mostly when ever I am using the zoom tool during audio playback. also happened once when playing audio from the audio bin and once when dragging audio from the bin. wtf?
please fix

This is what I get. Play back the audio and use the Zoom Tool -- spinning ball.... crash.

I wish there was a fix for this.

[Concerttom]

Originally Posted by infectiousaudio

is there a list of pluggins that are known to be culprits?

Check 'em all out here!:
http://www.digidesign.com/index.cfm?...3&itemid=41332

Or you can use this handy app:
http://duc.digidesign.com/showthread...light=trombino

[Sean Russell]

Well, I just mailed off a crash log to Digi - I was having both the alturaport violation on a fade file, and then with no session open, just the old 'access violation' after auditioning one file in the Workspace.

So, I deleted the (only) catalog in the Workspace, and rebuilt it. That didn't fix it, so I removed the volumes/database folders manually then with the app. That didn't fix it. Then I quitted out of PT and used the app to remove the preferences, DigiSetupOSX, everything. That *seems* to have fixed it. We'll see how long. I rebuilt the pref's and then quit out of PT and backed them up. (*fingers crossed*).

These Access Violations (or the evil, no-numbered, lower-case 'access violation's are a real drag!

EDIT -

The system is a Harpertown 2009 MacPro 2x2.8 / 10 GB RAM / 10.5.8 / 8.0.3 (no cs). Session with issue was on an internal SATA (Seagate). didn't matter if I moved the session to a Glyph drive or not.