Pro Tools processing at 3db lower

[jemburytvf]

Hi all

I've just started at a new company, and there's an issue with the main Pro Tools suite, where the programme is processing the audio 3db lower than it should be.

For example if I import a reference tone which has been exported at -18 db, it will play out at -21 db.
And if the clip is bounced down from Pro Tools, and then re-imported into the session, it will then play out at -24 db.

I've checked the preferences etc within Pro Tools and nothing is abnormal, and if I play the clip via Premiere for example on the same computer, the original clip will play at -18 db as it is supposed to.

Any feedback or ideas would be much appreciated.

Kind regards,
JJ

[Drew Mazurek]

Have you tried different Pan Laws?

Session Setup dialog.

[jemburytvf]

Thanks for the reply Drew

So on Nugen for example it's showing the "True Peak" to be at -18db for the individual channel, but the other stereo channel on Nugen, and the master channel it's being sent to are both reading -21db.

However when I change the pan db in session settings to -2.5 or -6 for example it doesn't change the true peak or live peak at all.

Panning it extreme left or right does...

It's weird I don't want to necessarily by pass the -3 db panning setting (if I could), but we need to use the Nugen on the Master AUX stereo Channel, which is currently reading and exporting -3 db assumedly because of the -3 db panning settings, it's kind of a downward spiral in that sense

[JFreak]

Hi, welcome to the community.

It is exactly what a pan law is and works as it should