Website Constructive Criticism

[brownj24]

Originally Posted by JC

Digidesign/Pro Tools LE/Downloads -or- Digidesign/Pro Tools 6.x/Downloads

JC, I appreciate the direction, but the web page is broken. There is no link for the actual download -any alternatives??

Thanks!

[ronwasserman]

Originally Posted by brownj24

JC, I appreciate the direction, but the web page is broken. There is no link for the actual download -any alternatives??

Thanks!

Yep. Broken.

[studiojimi]

Originally Posted by relaxo

We don't want to download music and sound files, we want software.

Yes.

"We want software".....that works right.


"We want software" .....that doesn't hurt our eyes.


"We want software" .....the software we paid for.


"We want software" .....that we can rely upon in front of our paying clients

clients that pay us the money we give you!

"We want software" .....

"We want software" .....

"We want software" .....

....and not meatloaf...... again.

pretty please with a cherry on top?

spoil us....we'll love you for it.

[ggegan]

Originally Posted by TimNielsen

Gary, I WAS trying to offer some suggestion, if you had read my post, maybe it was hidden in there among the sarcasm. But I was suggesting a much more hierarchical, as you put it, traditional layout. And more clearly address the look of 'download' links.

And I tried to use a real world example of using the site, rather than just list things without context.

My comment wasn't directed at you.

[Jeffrey Talbot]

Originally Posted by B.J.

Support & Services -> Updates, Downloads, Drivers and Upgrades -> Audio Downloads -> Search for "mp3" -> you've got it.

You don't have to use the drop down menu.
It couldn't have been easier...

Agreed... However, it DOES NOT appear, at least to me, and most likely the OP, that the aptly named Puzzle is one option, and "Choose a Type of Support" is another option.... except for the word "-or-" in real tiny type...

So this is a design problem... make the option of using the puzzle or choosing the type of support clearer, and that would solve this particular problem.

Like the OP, I find using the "puzzle" quite a nightmare.

[TimNielsen]

Sorry Gary, didn't mean to get defensive then!

[jeffro]

Originally Posted by brownj24

JC, I appreciate the direction, but the web page is broken. There is no link for the actual download -any alternatives??
Thanks!

Should be fixed now, thanks for your patience!

[musicman691]

Constructive criticism was wanted - well how about this:
Avid should provide a how-to-use-this-website section plus maybe also make it available as a pdf (the how-to-use part). Or how about something as novel as a detailed site map with proper functioning hyperlinks? Other sites do this.