Error Launching Video Engine

[kol12]

Is anyone getting "Error Launching Video Engine - there may be a problem with the installation" since installing the latest update? I tried running Pro Tools with administrator privileges which didn't help.

[noiseboyuk]

I had this on my first install of 2022.9. I uninstalled, restarted, re-installed, restarted and then it came back happy.

I never learn. I should ALWAYS install this way - my first attempt was just uninstall / reinstall with no restarts in between, and Pro Tools simply doesn’t like it.

EDIT - I say it came back happy - the video engine is now fine, but Melodyne is not working on stereo files. The fact others don’t have this makes me think it might still be a slightly screwed up install, even though I restart between every step.

[kol12]

Originally Posted by noiseboyuk

I had this on my first install of 2022.9. I uninstalled, restarted, re-installed, restarted and then it came back happy.

I never learn. I should ALWAYS install this way - my first attempt was just uninstall / reinstall with no restarts in between, and Pro Tools simply doesn’t like it.

EDIT - I say it came back happy - the video engine is now fine, but Melodyne is not working on stereo files. The fact others don’t have this makes me think it might still be a slightly screwed up install, even though I restart between every step.

Interesting. Some folks here have said new versions should install over the top of existing ones without any issues (which is what I had been doing). I personally prefer to uninstall and reinstall new software.

Edit: Not sure why it would only affect a few either but everyone's systems are unique and things can go wrong...

[noiseboyuk]

Originally Posted by kol12

Interesting. Some folks here have said new versions should install over the top of existing ones without any issues. I personally prefer to uninstall and reinstall new software.

Again, I think it’s the computer restarts between each step that seem to make a big different with Pro Tools.

I thought that last time I installed I didn’t restart and got away with it so I foolishly tried it one more time. Sometimes you might get away with installing over the top of an existing install, but for me far often than not it’s taken far longer to then have to then redo it all painstakingly because something broke the first time.

The Pro Tools installer (on Windows anyway) is truly awful. It’s normal here to have to wait entire minutes with no sign of activity or even a setup screen before it suddenly lurches into life. And it’s incredibly unreliable. Why with all that fuss it cannot do it its own housekeeping for a tidy and reliable install each time is beyond me.

[Napping]

Just wanted to shout out Guy for sharing his install process! In the middle of a film project I installed 2022.9 and had the same video engine error. Following manz suggestions, uninstall/restart/install/restart, got me back in the game. Very much appreciated!!! 💪

[Obsidian Dragon]

Originally Posted by Napping

In the middle of a film project I installed 2022.9 ...

In the future, I would avoid doing an update in the middle of a project. There can be a lot of things that go wrong. It is not worth the risk. Updates can wait.

In my case, I try to have two working systems. That way, if one goes down, I have another system to keep working. I just move my ilok to the other system.