Newbee PTLE Digi 003: Faders sticking to 0db position

[chicken]

I recently stepped away from Roland VS 2480 and replaced it by Macbook Pro 2.33 GHz intel core 2 Duo 2Gb Ram 10.4.9 combo+ Firewire 800 Glyph Audio drive (formatted for OS-X) connected to the Mac+ Digi 003 Factory Firewire 400 connected to the Mac+ Waves SSL/EMI Chandler/Digidesign Producer pack/McDSP classic bundle. All nice, sounds very good, easy to work with.

BUT, for some reason or another, i can maniplulate the faders only on the screen (the real faders on the Digi 003 follow) and not on the Digi 003. They work against me and always return to +/- the Odb position. I'v tried this in several automation modes, but still it refuses it to do. I can not find the reason nor solution (I'v been looking in the reference guide, have watch the DVD a few times but no answer).

I use the internal clock source for playback and an external for recording (ADAT connection ISA 428) and I have no midi connections to external devices.
PTLE 7.3.1 CS3 (reinstalled after installing the producer pack 7.1.1)
I also downloaded the midi 003 firmware.

Who can help me?

[Gons Deejay]

Hi Chicken


I recomend to you two things:


1 Read the entire manual of your new 003, on it you can understand how it woks, trust me, I have few years doing this, time to time I read the manual of my stuff to remember how it work Hardware and software, maybe you can find thing that you maybe don't know.


2 Install the 10.4.10 Combo for your MacBook Pro. Cheers!

[soundproof]

2 Install the 10.4.10 Combo for your MacBook Pro. Cheers!

Umm.. Why do this?


Edit: oh and my advice: start with some general troubleshooting-check out the troubleshooting sticky thread. I'd probably do the "trashing the preferences"-thing first.

[chicken]

Thanks for the reply.

Soundproof,
i have tried this, but the problem stays.
Upgrading from 10.4.9 combo to 10.4.10 will not be the solution I think.

It looks a bit like PTLE is transmitting all of his commands to the DIGI 003, but the DIGI 003 is not transmitting all of his commands to PTLE; like FAder movement.
Panning, EQ, transport and even Plugin tweaking works from Digi 003 to PTLE.

Anyone?

[chicken]

Thanks for the reply.

Soundproof,
i have tried this, but the problem stays.
Upgrading from 10.4.9 combo to 10.4.10 will not be the solution I think.

It looks a bit like PTLE is transmitting all of his commands to the DIGI 003, but the DIGI 003 is not transmitting all of his commands to PTLE; like FAder movement.
Panning, EQ, transport and even Plugin tweaking works from Digi 003 to PTLE.

Anyone?

[DigiTechSupt]

What automation mode is the track in? It sounds like you've got them all in 'Read' and there's volume automation on the track. Try changing the automation mode on a track to something like write, latch or off and tell us if that changes anything.

[DigiTechSupt]

Also try trashing preferences if none of the above suggestions help.

[Stiff]

Also be sure to check in ALL the automations to see if there's anything "hidden" where you accidently automated something that shouldn't be. If you find dots, delete them

[chicken]

I have changed the automation mode from Read into any other mode (for all tracks): latch, write, touch, off and the problem stays the same. I can not find any dot or recorded automation.I also have trashed the preferences as described in the digisupport announcement.

To clearify: If I change the faderposition on the Macdisplay, the 003 nicely follows. But if I change the position of the fader on the digi 003, it's position in PT LE does not change and if I release the fader on the 003, it goes back-immediately- to its original position.
It looks like for this function, PTLE talks to Digi 003, but Digi003 does not talk to PTLE. For other functions like panning, plugin tweaking, transport etc... I don't have this problem.

PS: I have the Glyps audio drive connected by firewire 800 to the Macbook and the digi 003 by firewire 400 connected to the macbook.

Anyone?

Thank You

[chicken]

In addition;

Also interesting: when I go into Utility mode of the 003 it says v7.3.0.125 for the faders.

Now, If I go into testmode for the faders: Triang is ok/Sine is ok/Step is ok/
Groups is different: the faders stick at 0512 but you can not move them.
Touch is also different: faders stick at +/- 0185 but if you touch them they go immediately back to the 0185 position.

Or is this normal?

When I go into Encodrtestmode: the inner encoder moves nicely up to 99 and back. ok
The outer encoder goes nicely up to 015 but then jumps to 008 and stays there. Also if I turn this outer encoder back to 000 it jumps back up to 008.

Or is this normal?

Anyone? Digitechsupport?