Pro Tools 12 HDX latency Issues -Please Help

[AMIEL]

I am ready to quit Pro tools ..I am giving up

Bought this HDX system that have more issues than any other Pro tools system I had

My TDM accell 3 was rock solid

WHILE MIXING :
I get now random latency issues, some plug ins create huge delay problems.

They can be reflected in individual tracks as also for example having my HW effx via AES to sound so late.


all the issues seems to be random.


also pretty often the whole session get a huge latency issue in most tracks..so I have to change the Buffer Size and then sound ok again...


also Sessions take between 2-5 mins to load....way longer than with my old TDM system.

I have no idea what can be

I use a mac 10.10.5 Pro Tools 12.5.2
32 GB of RAM
Mac HD is a SSD

and using other Hardrives for audio.


I have no idea how to solve this problem

and many of the Avid Tech can not help at all

after reading all the issues around...I think i have to move to a professional solution... because I can not rely my work in such a unstable system

[john1192]

Originally Posted by AMIEL

I am ready to quit Pro tools ..I am giving up

Bought this HDX system that have more issues than any other Pro tools system I had

My TDM accell 3 was rock solid


I get now random latency issues, some plug ins create huge delay problems.

They can be reflected in individual tracks as also for example having my HW effx via AES to sound so late.


all the issues seems to be random.


also pretty often the whole session get a huge latency issue in most tracks..so I have to change the Buffer Size and then sound ok again...

I have no idea what can be

I use a mac 10.10.5 Pro Tools 12.5.2
32 GB of RAM
Mac HD is a SSD

and using other Hardrives for audio.


I have no idea how to solve this problem

and many of the Avid Tech can not help at all

after reading all the issues around...I think i have to move to a professional solution... because I can not rely my work in such a unstable system

so sorry to hear .. what kind of Mac are you using ?? Trash Can or older model ?? not sure i can help but i feel your pain .. i had a perfectly good session become a mess today .. for no reason ..

cheers john

[AMIEL]

Hi John,

Thanks

Is a Mac Pro Mid 2012
2x 2.4 Ghz 6 Core Intel Xeon

32 GB of RAM

Graphic Card: ATI Radeon HD 5770 1024 MB



with the same Mac with my TDM accell 3 system was working great...



also I was in Mountain Lion

can be Yosemite the big issue??

[audioluche]

Originally Posted by AMIEL

I am ready to quit Pro tools ..I am giving up

Bought this HDX system that have more issues than any other Pro tools system I had

My TDM accell 3 was rock solid


I get now random latency issues, some plug ins create huge delay problems.

They can be reflected in individual tracks as also for example having my HW effx via AES to sound so late.


all the issues seems to be random.


also pretty often the whole session get a huge latency issue in most tracks..so I have to change the Buffer Size and then sound ok again...

I have no idea what can be

I use a mac 10.10.5 Pro Tools 12.5.2
32 GB of RAM
Mac HD is a SSD

and using other Hardrives for audio.


I have no idea how to solve this problem

and many of the Avid Tech can not help at all

after reading all the issues around...I think i have to move to a professional solution... because I can not rely my work in such a unstable system

Mhhh. It's weird. I am on HDX since 2 years or more, and it's always been rock solid. I had a TDM HD3 accel rig for 8 years before that and in the last year ofmthe TDM rig, it was a pita! Always to the limit of the system, DSP shuffling, lack of voices, instability using native withnTDM, etc... My HDX rig solved all these problems and gave a new life to my mac!

I hope you will be able to solve your issue because honestly, HDX is a great solution,,way better than TDM imho.
I am on HD 11. I am testing 12.6 right now, and it seems solid too.

I had good luck with maverick. And i installed 12.6 on maverick too.

[AMIEL]

I have no idea what it is...

Just changed a MacOS HD with Maverick 10.9.3 .. same issue

[peterle]

...maybe check proper seating of the card and cables....
my hdx card made also problems until i changed the pcie slot ,
the fixation of slot 2 for pcie cards in mac pro (at least in my MP 4.1)
is BAD , because there is no screw to keep the card , better try an
other slot ....

did you tried digitest?

regards

[digibase]

Did u try reinstalling or may be trashing the preferences.Try loading the session without any plugins

[Rich Breen]

Likely one (or more) plugins causing issues - you might try narrowing it down by running with a basic set. I've had these kinds of issues with certain manufacturer's plugs (which I now avoid).

[propower]

Just to check in - how did you go from HD to HDX? New clean install or "update"?

IME a solid PT system (Vanilla HD or now HDX) starts with a clean OS install (on a clean system drive) followed by a clean PT install. Then download the current version of every plugin installer you are going to use. For an HDX system - start with AAX-DSP only. I suggest AVID only to start. There are many longtime very stable vendors as well (MCDSP, Metric Halo, Sonnox, SoftTube etc). Add these next but only one at a time (or one bundle at a time) to start. Test everything.

Then add trusted Native vendors - sadly again one at a time (or bundle at a time) to be sure. Waves, Fabfilter, and Plugin alliance have all been very solid for me.

Lastly - make sure that no send or return on aux tracks (especially unused ones) has an undefined input or output. I have endless weird delay comp scenarios when this happens. A session restart is often needed.

I have setup and used many PT systems and this has always been the process. HDX works fantastic at what it does. But when going from HD to HDX there is a ton of plugins that have to be just left behind.

[AMIEL]

I will try another PCIe Slot now,

I Tried 3 different Hardrives with 3 Different MacOS Mountain Lion, Mavericks and Yosemite and all have same issues,


Also, is not about 1 bad plug ins... is about many different plug ins adding latency and weirdness,