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  #1  
Old 03-25-2008, 01:39 PM
wreckthisplace wreckthisplace is offline
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Join Date: Dec 2003
Posts: 202
Default please help. pro tools doesn\'t open. crashes at start up

hey

I'm really hoping someone can save me from re-formating my entire computer and reinstalling all of my programs.

when i open pro tools in bounces on the dock and then crashes. I've tried everything i know and its still doing it. I've trashed the preferences, trashed the databases etc... i've also completely uninstalled and reinstalled pro tools twice with no luck. I've repaired my disk permissions as well.

can anyone suggest anything to try?

I have pro tools 7.4 running on OS X 10.4.9

thanks a lot.

cheers
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  #2  
Old 03-25-2008, 02:13 PM
JrummerJ JrummerJ is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

Have you tried running the prebinding script? This is very common after installing PTs or major system updates.

Read about it and download it here:

http://www.digidesign.com/index.cfm?...4&itemid=22904

J
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  #3  
Old 03-25-2008, 02:41 PM
wreckthisplace wreckthisplace is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

hey

i downloaded the script, ran it and it said

'Prebinding seems to be OK on this system. Prebinding repair was not performed.'


so that doesn't seem to be the problem.

i was hoping that was it too.

could it be something in my system files? i'm just hoping there's something i can do to fix this problem instead of reformatting my whole comp and reinstalling everything.

any other suggestions?

thanks
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  #4  
Old 03-26-2008, 08:40 AM
wreckthisplace wreckthisplace is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

nobody?
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  #5  
Old 03-26-2008, 09:53 AM
bradch00 bradch00 is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

Open up the system log and try to start PT, see what (if any) messages are displayed.

Here's how to access the system logs (not being a smart A, just not everyone knows how to)
http://www.osxfaq.com/DailyTips/09-2004/09-24.ws
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  #6  
Old 03-26-2008, 10:13 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

Try removing all the plug-ins from your plug-ins folder, trash preferences, restart and launch again.

If it launches - it's a corrupted or incompatible plug-in causing the problem.

If it doesn't launch, try creating a new administrator account, restart and log in to the new account, then try launching Pro Tools again. If it works, then you have a corrupted OS preference in your original account - unfortunately, trying to determine which one it is could be a monumental task and you are best advised to migrate everything over to the new account.
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  #7  
Old 03-26-2008, 09:17 PM
funkbear funkbear is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

same issue i checked the crash logs and i got this:

Host Name: matt-guerins-powerbook-g4-15
Date/Time: 2008-03-27 00:13:37.350 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: Pro Tools LE
Path: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Parent: WindowServer [89]

Version: 7.1 (7.1f60)

PID: 384
Thread: Unknown

Link (dyld) error:

Library not loaded: @executable_path/../Frameworks/CFnd.framework/Versions/A/CFnd
Referenced from: /Library/Frameworks/DAE.framework/Versions/A/DAE
Reason: Incompatible library version: DAE requires version 7.2.0 or later, but CFnd provides version 1.0.0
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  #8  
Old 06-26-2008, 06:03 PM
bradli12 bradli12 is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

Please Help!
Were you able to resolve this issue?
I am having a similar problem and can't get it to work.
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  #9  
Old 06-26-2008, 11:22 PM
mingustoo mingustoo is offline
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Default Re: please help. pro tools doesn\'t open. crashes at start up

If the digi advice doesn't work, you might try checking your ilock driver to see if it is up to date.
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