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#11
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Re: S1 knob always writing
Powering the S1 off and then on again seems to have squashed the problem with the fourth knob for me, at least for the time being. Previously I don't think I had turned it off for at least a week, maybe longer.
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#12
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Re: S1 knob always writing
My unit get turned of and on everyday.
Doesn’t fix the probLet for me. |
#13
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Re: S1 knob always writing
If you contact customer support they can get a new one for you....and we can get it back to investigate why.
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#14
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Re: S1 knob always writing
Same issue here on our second S1. (Happens on 20.1 as well) We've also had an issue where the knob goes to zero. It does not happen constantly, but renders the automation modes unusable for our purposes, since we can't have pan knobs popping to 0 mid session.
The knob always writes when I Bank or Nudge tracks. It's the 4th knob in our case as well. We'll contact our local customer support. |
#15
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Re: S1 knob always writing
EXACT same problem ... rotary encoder #4 ... 3 days old! Not cool Avid!
Will try to get replacement unit. |
#16
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Re: S1 knob always writing
Same thing is happening to me.
The touch light flashes, the capture light flashes. In touch it creates breakpoints. If I have it in latch it writes automation. It rewrites pans! This is so incredibly inconvenient right now. It seems people who have been given an alternative mixer are having the same problem. It rewrote an entire track of a 100 minute doco when was playing out. Who do I contact? What do I do?? |
#17
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Re: S1 knob always writing
Quote:
__________________
Mark Ettel C.A.S. |
#18
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Re: S1 knob always writing
Please contact Avid Support.
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#20
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Re: S1 knob always writing
I've contacted Avid support and have a case number but haven't heard anything back for days. I know things aren't normal with COVID-19 going on and all, but it's not good to have no response for so long. I have two S1s that have knobs that drop into Write and it's a show stopper. I'll try calling Monday, but this isn't good.
__________________
Mark Ettel C.A.S. Last edited by filmixer; 04-19-2020 at 10:47 AM. |
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