Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

[noiseboyuk]

Originally Posted by smurfyou

I submitted a case and got a reply that I’m not on a Subscription plan so I’m not eligible for Heat. Even though I do have a Support plan that I’ve kept current for years.

Just so I’m clear those of you that recently received a Heat license have the Ultimate Update and Support plan NOT Subscription correct?

If I understand right, you have to have either subs or the support plan active to get HEAT, and then it's only for the duration of the subs/support plan. The same as the plugin bundle, basically.