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  #1  
Old 07-02-2009, 10:51 PM
J2sound J2sound is offline
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Join Date: Aug 2008
Posts: 63
Default Backup Mode
I was in the middle of a show tonight when my SC48 went into Backup Mode. Why did that happen? I wasn't doing anything special.

Justin
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  #2  
Old 07-03-2009, 03:53 AM
C Hawk C Hawk is offline
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Join Date: Sep 2008
Location: Melbourne, Australia
Posts: 18
Default Re: Backup Mode
Did it get knocked?
Was it hot/cold/dusty?
were the plug-in racks full?
Which version of the software?

Get a hold of the support guys and send them the show file.
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  #3  
Old 07-05-2009, 06:23 PM
Sheldon Radford's Avatar
Sheldon Radford Sheldon Radford is offline
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Join Date: Feb 2005
Location: Mountain View, CA
Posts: 1,293
Default Re: Backup Mode
Hi Justin,

Please contact the VENUE support team at 650-731-6111 so they can assess what might have happened.

Sheldon
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  #4  
Old 07-13-2009, 03:17 AM
Jasper Jan Peeters Jasper Jan Peeters is offline
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Join Date: Oct 2006
Location: Belgium
Posts: 3
Default Re: Backup Mode
I had this mode also this weekend

It was a year ago since I had a job on the Venue so I thought it was me pressing the wrong button
I was naming my Channels and setting up a template.

pushing the reset button on he fOH rack did the trick and nothing went wrong for the next 3 days.
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  #5  
Old 07-13-2009, 09:01 AM
Sheldon Radford's Avatar
Sheldon Radford Sheldon Radford is offline
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Default Re: Backup Mode
Hi Jasper,

Please contact the VENUE support line at +1-650-731-6111 so they can retrieve the console log files and see what might have happened.

Sheldon
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  #6  
Old 07-13-2009, 12:18 PM
Jasper Jan Peeters Jasper Jan Peeters is offline
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Join Date: Oct 2006
Location: Belgium
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Default Re: Backup Mode
Hi as I'm in belgium and the console is from a company I freelance for I will ask them to check with the tech support.

Jasper Jan
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