002 drivers work in PT11

[Park Seward]

Originally Posted by kelco83

I realize he may be trying to help, and if he's been doing this for years he should know to write more detailed messages. We're all in an artistic industry, he can take this as a critique. Not in this forum since i'm new to protools, but I've been doing desktop support in forums for nearly 15 years.

Vague messages help no one and can even cause issues especially on a launch.

After downloading the new software through my slow DSL and then installing, I had to clear a backlog of hour-long bounces using the new offline bounce. Worked great at 109 times real time. Then I had to make all the CDs. I used my Mac internal speakers since I had not loaded the drivers for the 002 yet.

Sorry if I didn't have time to do a complete inspection and test of 002-PT11 Mac. After loading the latest drivers, I saw the 002 appear in the engine window. After I saw it load and I could hear sound through the 002, I wanted to post to say it was working for me, since we have had many posts wondering about the function of the 002.

I will do a better test today for all the Mac fans. Ran out of time yesterday. Sorry, I don't do Windows.

The initial post was accurate as far as my system is concerned. I can't guarantee if the 002 will work in your set-up.

I also would not complain about free advice, no matter how sparse. A note asking for more information would have been appreciated.

[GW]

Originally Posted by Bharath

GW,

Digi002 is one of the unsupported devices, but as I indicated earlier I am sure we will try to get it working as good as we can.

I've known that all along. But since "not being supported" and "not working" are different kinds of statements in this day and age, I thought I would keep my eyes out for any kind of statements when it comes down to "trial and error"... It´s good that you point it out, but I am prepared to replace my Digi 002 with the fourth Artist Mix to get the same number of faders when the day comes that it's necessary, but I would rather have it the way it is for now... The Digi 002 is simply a more solid unit.

[Bharath]

AFAIK, 002 on OSX is mostly fine.

Originally Posted by GW

I've known that all along. But since "not being supported" and "not working" are different kinds of statements in this day and age, I thought I would keep my eyes out for any kind of statements when it comes down to "trial and error"... It´s good that you point it out, but I am prepared to replace my Digi 002 with the fourth Artist Mix to get the same number of faders when the day comes that it's necessary, but I would rather have it the way it is for now... The Digi 002 is simply a more solid unit.

[Carl Kolchak]

Originally Posted by kelco83

I'm going to take a step back and realize not everyone knows how to communicate properly on the internet.

Originally Posted by kelco83

I realize he may be trying to help, and if he's been doing this for years he should know to write more detailed messages.

:<..... snip.....

I've been doing desktop support in forums for nearly 15 years.

Apparently not everyone knows how to interpret communication on the internet properly (yeah, I mean you).

Does including complete details of one's computer, in the signature of every post they make, not furnish you with enough details?

You've worked in IT for 15 years, and you've never thought to read the information in peoples signatures?

You're blaming everybody else for your oversights, and calling them Trolls?

That's quite the contribution you're making to this community.

[Park Seward]

Here is the link for the detailed research of the 002 working with PT 10 and PT11.

The only problem I found on a Mac was the inability to change the sampling rate AFTER the session is opened. You can specify the sampling rate in the Quick Open dialog when creating the blank session.

http://duc.avid.com/showthread.php?t=340373

[kfisher]

Link to download drivers for 002/003?

[Park Seward]

Originally Posted by kfisher

Link to download drivers for 002/003?

http://avid.force.com/pkb/articles/d...02-003-Drivers

[kelco83]

Originally Posted by Carl Kolchak

Apparently not everyone knows how to interpret communication on the internet properly (yeah, I mean you).

Does including complete details of one's computer, in the signature of every post they make, not furnish you with enough details?

You've worked in IT for 15 years, and you've never thought to read the information in peoples signatures?

You're blaming everybody else for your oversights, and calling them Trolls?

That's quite the contribution you're making to this community.

In every other forum in existence, ones signature does not relate to every message they say. That would be ridiculous.
Given the technical nature of this application and hardware, 1 seven word sentence is hardly enough information to be helpful. In fact, its detrimental. But whatever, if you're used to this quality of help, then by all means, knock yourself out.
Who have I blamed, dude you're over reacting. I ASKED if this was a troll. Then dude chimes in that I'm naïve for trying to interpret a poorly written message. I took the high road here fella.
So we've already moved on, but thanks for your contribution to the 002 drivers thread.

M-Audio USB Midi on windows 8 with the 002 console seems to cause 11 to hang indefinitely, you can still play tracks back and interact with mix and edit windows but no menu items work, they are all greyed out. Closing protools will crash it and will result in a reboot to get it back up.

[Carl Kolchak]

Originally Posted by Park Seward

http://avid.force.com/pkb/articles/d...02-003-Drivers

Has there been any elaboration from Avid (that I may have missed) beyond :

Originally Posted by Bharath

as I indicated earlier I am sure we will try to get it working as good as we can.

with regards to known issues / potential fixes?


The Mac 11.0.0 driver info tab states "Known Issue: Digi 002 Console and Rack not supported for PT 11 at this time."

The implication being that it will be addressed.


The P.C 9.0.5 driver info tab states "Known Issue: Digi 002 Console not supported."

The implications being that this may be final, and that the 002 Rack is supported.


The P.C. 9.0.7 driver info tab states "Known Issue: Digi 002 Rack not supported."

The implications being that this may be final, and that the 002 Console is supported.


Definitely worth being aware of, both in terms of people installing the wrong driver for their hardware, and knowing which drivers support a dual installation of PT10 & PT11.

[Park Seward]

Originally Posted by Carl Kolchak

Has there been any elaboration from Avid (that I may have missed) beyond :

with regards to known issues / potential fixes?

The Mac 11.0.0 driver info tab states "Known Issue: Digi 002 Console and Rack not supported for PT 11 at this time."

The implication being that it will be addressed.

The P.C 9.0.5 driver info tab states "Known Issue: Digi 002 Console not supported."

The implications being that this may be final, and that the 002 Rack is supported.


The P.C. 9.0.7 driver info tab states "Known Issue: Digi 002 Rack not supported."

The implications being that this may be final, and that the 002 Console is supported.


Definitely worth being aware of, both in terms of people installing the wrong driver for their hardware, and knowing which drivers support a dual installation of PT10 & PT11.

One of the Avid audio engine team said, "AFAIK, 002 on OSX is mostly fine."

He did not address Windows drivers. I'm on a Mac so I can't comment on Windows software.

"Not Supported" does not mean it won't work, just that it may not work fully. While officially not supported, I am working with the Avid team to identify possible improvements. So far, any incompatibility has not hindered my use of PT11 and the 002 on the Mac. The only problem I have found at this time is you can't open the Hardware pane in a session. You can set your sampling rate when you make a blank session at the Quick Start screen.

Use the latest driver. Click on the "Drivers" link at the top of the page to get them.