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Running Pro Tools First - Getting Past Error 9178
I'm a would-be new user. Taking a recording technology class at school this semester. Downloaded Pro Tools First yesterday - Rev. 2021.7.0. - to see if I could get the jump on the instructor.
Can't get it to run. Software appears to be starting. Scans for plug-ins. Then returns AAE Error 9178 and quits. How do I get past this? Bob SiSoftware Sandra ID Host Name : DESKTOP-4O3BBAL Workgroup : WORKGROUP Computer Model : HP Pavilion Gaming Desktop TG01-1xxx 103C_53311M HP Pavilion Desktop PC Serial Number : 2MD10***** Chassis : HP Desktop Mainboard : HP 8767 Serial Number : PJJGE0H******* BIOS : AMI (OEM) F.30 01/25/2021 TPM - Trusted Platform Module : Intel 2.0 2019 (24PCR 64Ses 7Obj 128Ctr) Intel Management Engine (ME) : 14.0.45.1389 Total Memory : 31.88GB DIMM Processors Processor : Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz (8C 16T 4.7GHz, 4.3GHz IMC, 8x 256kB L2, 16MB L3) Socket/Slot : FC LGA1200 Chipset Memory Controller : HP PCI standard host CPU bridge 100MHz, 2x 16GB DIMM 3GHz 128-bit Memory Module(s) Memory Module : Samsung M378A2G43AB3-CWE 16GB DDR4 1Rx8 PC4-25600U DDR4-3200 (22-22-22-51 4-73-24-8) Memory Module : Samsung M378A2G43AB3-CWE 16GB DDR4 1Rx8 PC4-25600U DDR4-3200 (22-22-22-51 4-73-24-8) Video System Monitor/Panel : Samsung S24D590 (1920x1080, 23.5") Video Adapter : NVIDIA GeForce GTX 1650 SUPER (1280S 10C SM6.5 1.53GHz/1.73GHz, 1MB L2, 3.9GB 12GHz 128-bit, PCIe 3.0 x16) Graphics Processor CUDA : NVIDIA GeForce GTX 1650 SUPER (1280S 20C SM7.5 1.53GHz/1.73GHz, 1MB L2, 4GB 11.5GHz/12GHz 128-bit) OpenCL : NVIDIA GeForce GTX 1650 SUPER (1280S 20C SM1.2 1.53GHz/1.73GHz, 1MB L2, 4GB 11.5GHz/12GHz 128-bit) D3D 11 : NVIDIA GeForce GTX 1650 SUPER (1280S 10C SM12.1 1.53GHz/1.73GHz, 1MB L2, 3.9GB 11.5GHz/12GHz 128-bit) OpenGL : NVIDIA Corporation GeForce GTX 1650 SUPER/PCIe/SSE2 (4GB) Storage Devices Disk : PCIe SSD (1TB, PCIe3x4/NVMe) Disk : TOSHIBA DT01ACA200 (2TB, SATA600, 3.5", 7200rpm) Logical Storage Devices WINDOWS (C:) : 953GB (NTFS, 4kB) @ PCIe SSD (1TB, PCIe3x4/NVMe) Windows RE tools : 515MB (NTFS, 4kB) @ PCIe SSD (1TB, PCIe3x4/NVMe) DATA (D:) : 2TB (NTFS, 4kB) @ TOSHIBA DT01ACA200 (2TB, SATA600, 3.5", 7200rpm) SYSTEM : 256MB (FAT32, 4kB) @ PCIe SSD (1TB, PCIe3x4/NVMe) Peripherals LPC Hub Controller : HP H470 (Comet Lake) LPC Controller LPC Hub Controller : T2 86-31 Audio Device : HP Core (Comet Lake) PCH cAVS Audio Codec : Realtek Semi 0671 Audio Device : HP TU116 High Definition Audio Controller Audio Codec : nVidia GeForce Go 7800 GTX Disk Controller : HP Core (Comet Lake) PCH Shared SRAM Disk Controller : HP Intel SD Host Controller Disk Controller : HP ICH8R SATA RAID Controller Disk Controller : Phison Electronics Corporation E12 NVMe Controller USB Controller : HP Core (Comet Lake) USB 3.1 xHCI Host Controller USB Controller : HP TU116 USB 3.1 Host Controller SMBus/i2c Controller : Intel ICH SMBus Printers and Faxes Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) Printer : Microsoft Software Printer Driver (300x300, Colour) Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) Printer : HP LJ300-400 color MFP M375-M475 PCL 6 (600x600, Colour) Printer : HP LaserJet Mono PCLmS Class Driver (600x600) Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : Microsoft Print To PDF (600x600, Colour) Printer : hpfax1 (300x300) Printer : HP LJ300-400 color MFP M375-M475 PCL 6 (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Scanners & Cameras Scanner : Hewlett-Packard HP LJ300-400 M375-M475 Scan (Scanner, USB) Biometrics Voice : Analog NUI Voice Virtual Sensor (Voice) Network Services Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet) Network Adapter : ExpressVPN TAP Adapter (Ethernet) Network Adapter : Realtek Gaming GbE Family Controller (Ethernet) Wireless Adapter : Intel(R) Wi-Fi 6 AX201 160MHz (Wifi5 (802.11ac/VHT), AES-CCMP, 780Mbps / 823.35Mbps) Operating System Windows System : Microsoft Windows 10 Professional 10.0.19043 Platform Compliance : x64 |
#2
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Re: Running Pro Tools First - Getting Past Error 9178
Problem Solved:
I found C:/Program Files/Common Files/Avid/Audio/Plug Ins I have been using other DAWs for a while and have collected some other plug-in that I used in other software. How these populated in my Avid sub-directory is a mystery. However, removing all of the plug-ins that predated my installation of Pro Tools First eliminated the problem. I just cut and pasted them to some other directory. Then ran the start up which threw a slightly daunting, but most welcome, editing screen up on the display. Next stop: Understanding workflow. |
#3
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Re: Running Pro Tools First - Getting Past Error 9178
Quote:
PT First only works with the plugins that come with it or that are purchased through the Avid store. So any third party plugins outside that sphere won't work. Just keep that in mind for the future. Understanding workflow will take time. How you work will depend on what you're trying to do. Using vi's is a bit different than recording live audio for instance. If you've used other recording programs don't be surprised to see that PT doesn't do things just like another program. That can be maddening or liberating all depending on how you look at it. BTW thanks for including the Sandra report. Big props on that. Something else that will help is if you put your system info on either your profile page or in your sig file. That way when you ask for help you don't have to retype things or waste time getting info to the people that can help. You'll see in my signature I have a hyperlink to my profile page with the system info. |
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