Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > macOS

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 01-04-2012, 08:21 PM
srt2cmt2 srt2cmt2 is offline
Member
 
Join Date: Jan 2010
Posts: 2
Default Structure 1.1 Surrender License on iLok

I purchased the "Pro Tools Instrument Expansion Pack Upgrade from Structure" from Sweetwater on 12/31. At the time, my Sweetwater Expert checked the AVID database and that database said that that was the upgrade I was eligible for.

However, I didn't think I owned Structure and now my iLok is asking me for a surrender license before I can load in the full PTIEP. The only AIR Virtual Instruments I do own are Strike and Velvet.

I'm running Pro Tools 10 on Mac OS 10.7 (Lion). Is there a way to check with AVID what licenses I do have, and to download the Structure license to my iLok?

I have downloaded Structure itself from the My Products page and have installed it, but it won't authorize at launch.
Reply With Quote
  #2  
Old 01-06-2012, 08:56 AM
john1192 john1192 is offline
Member
 
Join Date: Nov 2001
Location: Woodland Hills
Posts: 5,780
Default Re: Structure 1.1 Surrender License on iLok

you can use the Velvet or Strike license as the one to surrender ... i would say this after doing this myself ... i used my Velvet license and regret it now ... why ? because I could have put the Version 1.0 license on another ilok and have Velvet running on my MBP.

so, Do Not surrender a license you think you would like to keep ... I should have used my Structure license to surrender ... oh well ...

cheers

john
__________________
Macmini M1 8/512 -OS 12.3.1 and PT2022.4
Logic Pro X 10.7.4
RME BabyFace Pro

Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3
Logic Pro X 10.7.4
RME BabyFace Pro
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
iLok License Surrender Issues Bruce Paine Pro Tools 11 223 06-05-2017 09:09 PM
ilok - Cannot download license: Pro Tools 10+9 Bundle requires surrender of license soukotta Pro Tools 10 10 09-25-2012 07:22 AM
iLok won't surrender PT 9 license newstrings macOS 3 02-17-2012 02:56 PM
ILOK License Surrender wants WRONG License radioguru Pro Tools TDM Systems (Mac) 4 01-22-2012 08:19 PM
Where do I find the Structure "Surrender License" for iLok? Lovah_lovah Virtual Instruments 5 01-12-2011 01:24 PM


All times are GMT -7. The time now is 07:30 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com