Another 8.0.3 (cs1) thread

[twix]

Seems like I have to delete prefs and databases at least once a day now. I usually get a lot of hangs when opening a session and will reopen fine after deleting prefs and databases.

[SpinningDisk]

When are they going to fix this. It's getting bad. I hope they didn't try to save money and lowered their quality standards. I have been using my Record by Propellerhead now until they they fix it.

[twix]

Actually I can't open a session I am currently working on. It seems to be hanging on activation inserts on tracks. The plugins on the first track are Wavearts Trackplug, PT EQ, a disabled AIR EQ and an Active AIR EQ. I am copying the report below.

I was editing the song on my laptop (09' MBP 2.66 Dual using a Mbox2 Mini) yesterday and when I got back to my studio it's hanging on my 09' MacPro 2.93 Quad (002rackBLA).

The funny thing about this is I can still open it up on the laptop, which is running the same version OS and PT. Which is how I know what plugins are on it. The session is on a LaCie 500gb Rugged drive, using a FW800 port.

UPDATE-- I went on my laptop and removed the plugins and it then got stuck on another track, I went into my laptop and disabled those and it got stuck on another track. I can't believe the time wasted on this so far. I am ready to go back to 7.4 because this is killing me. I have checked the plugin versions, they are all the same versions. Using DIGI plugins on these tracks. Would actually love to have a response from the digi guys on this issue.


Date/Time: 2010-02-08 11:53:37 -0500
OS Version: 10.6.2 (Build 10C2234)
Architecture: x86_64
Report Version: 6

Command: Pro Tools LE
Path: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Version: 8.0.3cs1 (8.0.3f252)
Parent: launchd [110]

PID: 533
Event: hang
Duration: 2.99s (sampling started after 2 seconds)
Steps: 9 (100ms sampling interval)

Pageins: 0
Pageouts: 0


Process: Pro Tools LE [533]
Path: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
UID: 501


Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.93 GHz, 8 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.2.5f6, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 4870, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721064SLA360, 596.17 GB
Serial ATA Device: Hitachi HDE721064SLA360, 596.17 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x9130, 0xfd100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd110000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd112000
USB Device: Apple Cinema Display, 0x05ac (Apple Inc.), 0x9222, 0xfd120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
USB Device: iLok, 0x088e, 0x5036, 0x5d100000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: Digi 002Rack, Digidesign, Up to 400 Mb/sec
FireWire Device: Rugged FW/USB, LaCie, Up to 800 Mb/sec
FireWire Device: d2 Quadra (button), LaCie, Up to 800 Mb/sec
FireWire Device: d2 Quadra (button), LaCie, Up to 800 Mb/sec

[twix]

Just a little update here. I went to a backup version of the session from last week and it still hangs on the same problems. I am going to start a new session and import everything into it to see if that will work. d

Digi, please let me know what I can provide you with.

[twix]

Importing didn't work, same issue. Also, I can open other song sessions on the Mac Pro, which have the same plugins and aux tracks as the song that can't open. Except that I can open all of them on my laptop. *sigh*.

[DCommand]

As i said in another thread, dont upgrade to cs1 it dosent word, i have both HD and le, trust me it dosent work!!

[twix]

Doesn't matter, I reverted to 8.0.3 and it still hangs. My laptop is running 8.0.3cs1 and it opens fine.

[DigiTechSupt]

Originally Posted by twix

Just a little update here. I went to a backup version of the session from last week and it still hangs on the same problems. I am going to start a new session and import everything into it to see if that will work. d

Digi, please let me know what I can provide you with.

The Help Us Help You thread spells out what we need to know.

[twix]

Perhaps I should have restated that... "Is there anything else I can provide you with?" Hence, I already went though the check list from your link.

Is issue not articulated well enough or is the information above not sufficient?

[Obsidian Dragon]

Originally Posted by twix

Perhaps I should have restated that... "Is there anything else I can provide you with?" Hence, I already went though the check list from your link.

Is issue not articulated well enough or is the information above not sufficient?

I think they were asking to get the plugin list with versions. You mentioned that it got stuck on loading some plugins so that is where I would start the troubleshooting. Also are both your MP and MacPro on the same OS version?