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#1
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Paying for something I cant have
I got a subscription to Pro Tools for editing sound for video. I now have a M1 Mac and Pro Tools has been useless to me because the video engine doesn't work on my M1 Mac. I am a college student with almost no money and Avid wants me to continue paying for another 6 months for this product that doesn't work for me. It seems odd and I get that I signed up with their binding no termination contract w/e u wanna call it. But for a case like this where Pro Tools is now truly useless to me for the reason I bought it, cant someone just help me out with this and cancel my subscription? Is it that important that I have to follow this no termination contract and keep paying?
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#2
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Re: Paying for something I cant have
Why didn't you read this https://avid.secure.force.com/pkb/ar...ig-Sur-Support before you bought a M1 Mac?
Why should they stop a subscription cause you bought the wrong Mac?
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www.srs-mastering.de Mac Pro 6.1-8core, OS 12.6, PT2023, HDX2, Sonnet Echo Express III-R, Madi Interface. |
#3
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Re: Paying for something I cant have
Because I didn't know that page existed Wolfgang. I am not claiming to be an expert at these things. But thank you.
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#4
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Re: Paying for something I cant have
Anyways they just cancelled it so never mind I guess we can close this thread but I don't know how...
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#5
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Re: Paying for something I cant have
You can roll back to version 2021.3.1 and you will get your video engine back. Seems to be the going consensus for M1 users, including myself. It's also more stable in other area of the software. 2021.6, despite being the first version to "officially" support M1, is actually not the most stable as reported by many users here and elsewhere.
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#6
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Re: Paying for something I cant have
dood, its no different than buying a truck and then finding out it doesnt fit in your garage.......who's fault is it?..........obviously AVID has trouble with these constant curve balls from Apple, but if its mission critical, you gotta read a bit first.....
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www.kfaudio.ca |
#7
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Re: Paying for something I cant have
Quote:
Any developer that produces software for an Apple product has the ability to be involved in the beta process far before an product gets released to the public. I know for a fact that the video engine did not change dramatically during the beta process. In this case it seems like Avid did not make the necessary programming decisions regarding the video engine. This could be because of their resources, or any number of reasons. However it was not because of "constant curve balls from Apple".
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2019 MacPro OS 10.7, 3.2GHz 16 Core, 160GB Mem, 4TB Drive, 8TB Internal Sonnet Raid, Dual Radeon Pro W5700X 16GB LG UF 5k, 27" Tbolt Display, 55" LG C8 Avid Dock, Avid S1 No interface (yet) |
#8
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Re: Paying for something I cant have
Looks like Avid did the right thing!
“ Anyways they just cancelled it so never mind…”
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(Help us Help You)<<<click here Profile-System Tracks: https://www.n1m.com/datatunesdetroit Apple Music https://music.apple.com/us/search?term=DatatunesDetroit |
#9
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Re: Paying for something I cant have
Quote:
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Janne What we do in life, echoes in eternity. |
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