AvidPlay issue

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Hi

I couldn't find anyway to get help on Avidplay on Avid website so I'm posting here.
I have a subscription for AvidPlay and did a release a few months back.
Now for the last 3 days I've been trying to create a New RElease and no matter what I do such as EntereRelease details, artwork, upload audio ... I get an error saying "An error has occured please try again"
I've tried 20 times over the last 3 days it never works

Is Avidplay down or what is the issue?
I just installed Avid link latest version as it wasn't up to date I thought maybe I need the update but same thing with the new version ...

Please Help
And with all the money I spend on Avid products I would appreciate if there would be an easy way to contact Support!

Thank you