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#1
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"Could not complete the Open Session..." / 0x00000124
Hi,
I just got PT 9, installed it on a Windows 7 64 Bit System and have some trouble now: 1. After starting PT9 I get a BSOD 0x00000124 ntoskrnl.exe within a few minutes. 2. If I try to open a session I get the message: "COULD NOT COMPLETE THE OPEN SESSION... COMMAND BECAUSE PRO TOOLS COULD NOT SET SAMPLE RATE TO SPECIFIED VALUE.." (session is set to 48kHz, same as the audio interface and the external master clock) I managed to create a new empty session and safe it, but if I want to open it again later, I get the same message. The System worked for 1 1/2 years without any problems as a Vienna Ensemble Slave. Basically it's a Tyan S5397 motherboard with 2 xeon e5420 CPUs, 3 HDs and 24 GB RAM (8 Sticks of PC2-6400 Kingston FB-DDR2 RAM: 4x2GB and 4x4GB). The audio card is a RME HDSP9652, newest drivers. All digital devices in the studio are clocked by an external word-clock generator (48 kHz).
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______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
#2
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Re: "Could not complete the Open Session..." / 0x00000124
Can we get a Sandra?
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D a n t h e I n c r e d i b l e S o u n d M a n "Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4 Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0 _C U R R E N T-D V E R B-S C O R E:515 |
#3
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Re: "Could not complete the Open Session..." / 0x00000124
Just working on it...
__________________
______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
#4
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Re: "Could not complete the Open Session..." / 0x00000124
Don't know if this helps, sandra won't recognize the motherboards 16 DIMM-slots!
SiSoftware Sandra Processor Model : 2x Intel(R) Xeon(R) CPU E5420 @ 2.50GHz Speed : 3GHz Cores per Processor : 4 Unit(s) Threads per Core : 1 Unit(s) Type : Quad-Core Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 2x 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing Computer Mainboard : TYAN S5397 BIOS : Phoenix Technologies LTD V1.07 10/09/2009 Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus Multi-Processor (MP) Support : 2 Processor(s) Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 24GB DDR2 FB-DIMM Chipset Model : Tyan 5400B Chipset Memory Controller Hub Front Side Bus Speed : 4x 399MHz (1.6GHz) Total Memory : 16GB DDR2 FB-DIMM Memory Bus Speed : 2x 399MHz (798MHz) Memory Module(s) Memory Module : Kingston KINGSTON 2GB ECC DDR2 FB-DIMM PC2-6400F DDR2-800 (5-5-5-18 3-22-6-3) Memory Module : Kingston KINGSTON 2GB ECC DDR2 FB-DIMM PC2-6400F DDR2-800 (5-5-5-18 3-22-6-3) Memory Module : Kingston KINGSTON 2GB ECC DDR2 FB-DIMM PC2-6400F DDR2-800 (5-5-5-18 3-22-6-3) Memory Module : Kingston KINGSTON 2GB ECC DDR2 FB-DIMM PC2-6400F DDR2-800 (5-5-5-18 3-22-6-3) Graphics Processor Storage Devices SAMSUNG HD753LJ (750.2GB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 699GB SAMSUNG HD753LJ (750.2GB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 699GB SAMSUNG HD502IJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (C:) (D:) Generic Flash HS-CF (USB) : N/A (I:) Generic Flash HS-COMBO (USB) : N/A (J:) TSSTcorp CDDVDW SH-S202J (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:) Logical Storage Devices Windows 7 (C:) : 81GB (NTFS) @ SAMSUNG HD502IJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) Daten (D:) : 385GB (NTFS) @ SAMSUNG HD502IJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) Removable Drive (I:) : N/A @ Generic Flash HS-CF (USB) Removable Drive (J:) : N/A @ Generic Flash HS-COMBO (USB) Audio 1 (E:) : 804GB (NTFS) Audio 2 (F:) : 593GB (NTFS) 3.5" 1.44MB (A:) : N/A Optical Drive (G:) : N/A @ TSSTcorp CDDVDW SH-S202J (ATA66, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : Tyan 631xESB/6321ESB/3100 LPC Interface Controller LPC Legacy Controller 1 : Winbond W83627HF/F/HG/G Audio Device : Tyan Enterprise Southbridge High Definition Audio Audio Device : ASUS RV730XT Audio device [Radeon HD 4670] Serial Port(s) : 2 Disk Controller : Tyan 631xESB/6321ESB/3100 Ultra ATA Storage Controller Disk Controller : Tyan Enterprise Southbridge SATA cc=AHCI USB Controller 1 : Tyan 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #1 USB Controller 2 : Tyan 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #2 USB Controller 3 : Tyan 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #3 USB Controller 4 : Tyan 631xESB/6321ESB/3100 Chipset USB Universal Host Controller #4 USB Controller 5 : Tyan 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller SMBus/i2c Controller 1 : Intel 5X00/7X00 XMB Ch 21-0 SMBus SMBus/i2c Controller 2 : Intel 5X00/7X00 XMB Ch 21-1 SMBus SMBus/i2c Controller 3 : Intel 5X00/7X00 XMB Ch 21-0 SMBus SMBus/i2c Controller 4 : Intel 5X00/7X00 XMB Ch 21-1 SMBus SMBus/i2c Controller 5 : Intel 5X00/7X00 XMB Ch 22-0 SMBus SMBus/i2c Controller 6 : Intel 5X00/7X00 XMB Ch 22-1 SMBus SMBus/i2c Controller 7 : Intel 5X00/7X00 XMB Ch 22-0 SMBus SMBus/i2c Controller 8 : Intel 5X00/7X00 XMB Ch 22-1 SMBus SMBus/i2c Controller 9 : Intel 801xx/63xx SMBus SMBus/i2c Controller 10 : IPMI T0 Controller Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Peripherals Media Player : () Media Player : () Network Services Network Adapter : Intel(R) PRO/1000 EB-Netzwerkverbindung mit E/A-Beschleunigung (Ethernet, 1Gbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7600 Platform Compliance : x64
__________________
______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
#5
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Re: "Could not complete the Open Session..." / 0x00000124
Doesn't seem to see a lot of things... strange.
Do you know what graphics you are using? If you don't have a dedicated graphics card, an integrated graphics hub can be a show stopper for sure.
__________________
D a n t h e I n c r e d i b l e S o u n d M a n "Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4 Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0 _C U R R E N T-D V E R B-S C O R E:515 |
#6
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Re: "Could not complete the Open Session..." / 0x00000124
I'm controlling the PC via remotedesktopconnection from a Mac, but there is a graphics card installed: ATI Radeon HD4350.
__________________
______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
#7
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Re: "Could not complete the Open Session..." / 0x00000124
Guess I solved the
"COULD NOT COMPLETE THE OPEN SESSION... COMMAND BECAUSE PRO TOOLS COULD NOT SET SAMPLE RATE TO SPECIFIED VALUE.." issue: After switching the RME HDSP 9652 to internal clock the problem seems to be gone! There may be a problem with the current RME drivers, I will report this to RME.
__________________
______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
#8
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Re: "Could not complete the Open Session..." / 0x00000124
OK, I reinstalled Pro Tools 9 and changed RME HDSP9652 sync to internal and got no bluescreen since then. Got to check out if the bluescreen also depends on RME sync-settings tomorrow, as I finished work for today.
I also have to find out how to reliably sync PT9 to Logic timecode-wise (MMC/Midi-Clock), that's the way I want to use PT in this setup! Any recommendations for that topic are welcome best
__________________
______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
#9
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Re: "Could not complete the Open Session..." / 0x00000124
In the meantime I moved my PT9 to the Mac, but I can report that the problem with the audio-card and the bluescreen was gone on windows 7 after switching to internal word before opening a PT session. As soon as the session is open you can switch back to external word and everything works fine. So anyone who has trouble with PT9 and the RME HDSP9652 or any other audio card should try that.
__________________
______________________________________________ PT10 HD2 Icon D-Command - Mac Pro - SYNC I/O - OS X 10.8.5 +++ PT11 - RME HDSP 9652 - MC Control + Mix |
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