Amazon Fire HD10 Not Reliable as S1 Meters

[EddieJones]

Thanks, I messaged you back...check these too:

On Amazon Fire tablets, under battery settings turn off Automatic Smart Suspend and Scheduled Smart Suspend for Wi-Fi. Also ensure that "Treat as unmetered" is the selected option in Settings > Internet > Wi-Fi preferences (then click on the gear next to the Wi-Fi network being used and go to the "Metered" line). It should not be set as "Detect automatically" or "Treat as metered".

and everything else on this page https://avidtech.my.salesforce-sites...ontrol-Support

[Frank Kruse]

Hi Eddie,

I dug out my ancient first generation iPad mini and with the current AVID control app I could work all day with zero disconnects. On the FHD10 the opposite. Constant dis/re-connects and I'm not even using the meters so rather light traffic I guess. This is all in the same network and with that "metered" setting turned off. I strongly suspect that the recent tablet's OS broke something.
The FHD10 had been fine for 2 years more or less until very recently.

Frank.

[OAG]

My replacement FHD10 is pretty awful too on the S1.
All settings are as advised.
Previous 9 was pretty reliable.
But this one has been a liability from purchase.
Huawei Tablet is still solid on the Dock.

[Frank Kruse]

Originally Posted by OAG

2020.11, Dock, S1, Eucon 2021.6

I don't think the current app supports EC21.6 and PT20.11

[klaus_arp]

Same problem here, the Fire HD 10 often disconnects since some months, it was running fine before, actually it has been more fluid than my iPad Pro 10,5 on WiFi, the iPad was lagging more, especially when having some of the macOS continuity features on, like linking keyboard and mouse, I resolved this through connecting the iPad via Ethernet which is pretty stable. Ethernet is not possible on the Fire HD with a USB-C adapter, or?

[Iain Haworth]

For those of you having connection issues with the Fire HD 10 tablets, can you post what version of the Fire OS you're running?

[BScout]

Might help to post what generation of FireHD10 also. There are multiple.
I have the 9th Gen and zero problems (current version is 13th Gen) Fire OS 7.3.2.9

[EddieJones]

Originally Posted by BScout

Might help to post what generation of FireHD10 also. There are multiple.
I have the 9th Gen and zero problems (current version is 13th Gen)

Please check the OS version and post that too.

[smurfyou]

I have:

11th Gen
Fire OS 7.3.2.9

Seems to be behaving

[EddieJones]

Originally Posted by smurfyou

I have:

11th Gen
Fire OS 7.3.2.9

Seems to be behaving

We are thinking ver 8 is the one causing the issues, so this makes sense