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  #1  
Old 04-10-2014, 07:04 PM
fredepanduro fredepanduro is offline
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Join Date: Aug 2012
Location: Denmark
Posts: 12
Default I found a fix for Artist freeze

Dear all Artist users

I just bought a new HDX system with a mac mini with OS X 10.9.2 installed. Sadly my MC Mix and MC Transport was freezing all the time, but could be unfrozen with a click on cmd (or any key actually)
This was with EuControl 3.1.2 and static IP's

I heard about a fix where you disable the new AppNap feature in Mavericks , but the option wasn't available with EuControl 3.1.2 ( at least not on my system)
So I uninstalled 3.1.2 and installed version 3.1 and now i could select the EuControl icon and type CMD+I (right click > get info) and disable AppNap.
I did the same for my Pro Tools app and the MC_Client app.

And now it all seems to work perfectly :)

Hope this will work for you!

Best regards
Fred
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Mac Mini 2018 - 3,2GHz I7 6-core, 32gb RAM,512gb SSD
OS X 10.14.4
Pro Tools Ultimate 2019.6
EuControl 2019.7
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  #2  
Old 04-11-2014, 02:40 AM
tristan klein tristan klein is offline
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Join Date: Dec 2010
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Default Re: I found a fix for Artist freeze

did not work for me. i start to get really tired of this.
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  #3  
Old 04-11-2014, 02:46 AM
fredepanduro fredepanduro is offline
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Default Re: I found a fix for Artist freeze

Weird.. What is your setup? And have you tried with static IP's?
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Mac Mini 2018 - 3,2GHz I7 6-core, 32gb RAM,512gb SSD
OS X 10.14.4
Pro Tools Ultimate 2019.6
EuControl 2019.7
Apollo 8
UAD Satellite Quad + Eight Core
Avid S3 + Dock
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  #4  
Old 04-11-2014, 03:40 AM
tristan klein tristan klein is offline
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Default Re: I found a fix for Artist freeze

Quote:
Originally Posted by fredepanduro View Post
Weird.. What is your setup? And have you tried with static IP's?
I don't know nothing about IP's...
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  #5  
Old 04-11-2014, 04:37 AM
fredepanduro fredepanduro is offline
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Default Re: I found a fix for Artist freeze

Try this.

http://avid.force.com/pkb/articles/e...671?popup=true
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Mac Mini 2018 - 3,2GHz I7 6-core, 32gb RAM,512gb SSD
OS X 10.14.4
Pro Tools Ultimate 2019.6
EuControl 2019.7
Apollo 8
UAD Satellite Quad + Eight Core
Avid S3 + Dock
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  #6  
Old 04-11-2014, 06:05 AM
priorytools priorytools is offline
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Default Re: I found a fix for Artist freeze

Fred . .
I have done the same, but I see no app nap options in get info . ?
Any idea's ?
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~ 2019 Rack Mac Pro 3.2 GHz 16 core 384 GB RAM Catalina 10.15.7 / Pro Tools Ultimate 2022.12.0 / HDX 2 + UAD2 PCIe OCTO+QUAD / HD I/O's x 4 + 1 x 96io / Digidesign Pre's x 3 / Avid S6 M10-24 -V22.12.1.34 ~
~ Mac Pro 8 core - clover - 13 GB ram - 10.6.8 / HD5 / Pro Tools 9.0.6 / Magma PE6R4 ~ ARCHIVE RIG

~ Mac Pro (Early 2009) - 2 x 2.26 GHz Quad-Core-32 GB RAM-10.13.6 / Pro Tools Ultimate 2019.10 / Apollo 16 / Avid S3 ~
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  #7  
Old 04-11-2014, 06:35 AM
fredepanduro fredepanduro is offline
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Default Re: I found a fix for Artist freeze

Have you downgraded to version 3.1? I couldn't find the app nap option in eucontrol 3.1.2 - (the App Nap feature is only in os x 10.9 (Mavericks))
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Mac Mini 2018 - 3,2GHz I7 6-core, 32gb RAM,512gb SSD
OS X 10.14.4
Pro Tools Ultimate 2019.6
EuControl 2019.7
Apollo 8
UAD Satellite Quad + Eight Core
Avid S3 + Dock
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  #8  
Old 04-11-2014, 06:42 AM
priorytools priorytools is offline
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Default Re: I found a fix for Artist freeze

Hi Fred.
Yes, , I uninstalled 3.1.2 as you did, then installed 3.1 .
Sill no app nap .
__________________
~ 2019 Rack Mac Pro 3.2 GHz 16 core 384 GB RAM Catalina 10.15.7 / Pro Tools Ultimate 2022.12.0 / HDX 2 + UAD2 PCIe OCTO+QUAD / HD I/O's x 4 + 1 x 96io / Digidesign Pre's x 3 / Avid S6 M10-24 -V22.12.1.34 ~
~ Mac Pro 8 core - clover - 13 GB ram - 10.6.8 / HD5 / Pro Tools 9.0.6 / Magma PE6R4 ~ ARCHIVE RIG

~ Mac Pro (Early 2009) - 2 x 2.26 GHz Quad-Core-32 GB RAM-10.13.6 / Pro Tools Ultimate 2019.10 / Apollo 16 / Avid S3 ~
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  #9  
Old 04-11-2014, 07:13 AM
fredepanduro fredepanduro is offline
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Join Date: Aug 2012
Location: Denmark
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Default Re: I found a fix for Artist freeze

If you go to: Applications > Euphonix > Eucon > EuControl and right clicking on that icon and chose get info. And under general: Prevent App Nap
??
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Mac Mini 2018 - 3,2GHz I7 6-core, 32gb RAM,512gb SSD
OS X 10.14.4
Pro Tools Ultimate 2019.6
EuControl 2019.7
Apollo 8
UAD Satellite Quad + Eight Core
Avid S3 + Dock
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  #10  
Old 04-11-2014, 08:38 AM
priorytools priorytools is offline
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Join Date: Apr 2005
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Posts: 1,310
Default Re: I found a fix for Artist freeze

Duuurrr .
One thing at a time . .
I appear to have re installed 3.1.2 . .
Sorry guys / Gals .
Just put 3.1 in & app nap is back.
__________________
~ 2019 Rack Mac Pro 3.2 GHz 16 core 384 GB RAM Catalina 10.15.7 / Pro Tools Ultimate 2022.12.0 / HDX 2 + UAD2 PCIe OCTO+QUAD / HD I/O's x 4 + 1 x 96io / Digidesign Pre's x 3 / Avid S6 M10-24 -V22.12.1.34 ~
~ Mac Pro 8 core - clover - 13 GB ram - 10.6.8 / HD5 / Pro Tools 9.0.6 / Magma PE6R4 ~ ARCHIVE RIG

~ Mac Pro (Early 2009) - 2 x 2.26 GHz Quad-Core-32 GB RAM-10.13.6 / Pro Tools Ultimate 2019.10 / Apollo 16 / Avid S3 ~
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