HD Driver 2023.9 STILL Broken.

[LDS]

Originally Posted by ViciousLullabyz

Hi Mark

Had the issue with 23.06 and now the same with 23.09 on Mac Pro 7,1 and macOS 12.6.6 Monterey.. reverting back to 23.03 works flawlessly, so it doesn't seem to be just 5,1 and 10.14 from what I can tell.

What audio interface are you using with your Avid card?

2023.6 and 2023.9 haven't worked for me either. Well... technically they have but only on the very first time of running Pro Tools after the update. For both the 2023.6 and 2023.9 updates (both PT & HD Driver), Pro Tools ran the first session terrifically. The next reboot and session load, everything went to crap.

It is weird. I have tried both a DAD DX32 which appears as a MTRX 32x32 in Pro Tools and a Lynx Aurora 16 with LT-HD card. With the DAD interface, it just throws CPU errors like crazy. With the LT-HD card it also throws CPU errors like crazy, but there is clearly a digital sync issue happening between HD Native and the LT-HD card. Playing audio out of it via coreaudio results in weird audible clicking and nothing else. The digital output meters on the front panel are constantly flickering. It is like there is a total miscommunication between the HD Native card and the Lynx.

I have tried updating firmwares for both the Aurora & LT-HD. Updating the firmware on the DX32. Double checking that the firmware on the HD Native card is up to date. Tried different digilink cables across the board. All of the issues disappeared as soon as I uninstalled the HD Drivers and rolled back to HD 2023.3.


Is there any chance there might be a bug in there somewhere that is screwing with clock and sync settings from the second loading of Pro Tools onwards? Perhaps that very first instance of Pro Tools after an update is still remembering the clock and sync settings from the previous versions installed, then they change to something newer?

[tonwurm]

I´ve got a respond from Avid Customer Service regarding this issue


"We were given a heads bu by our colleague regarding your update. Our apologies in the delay in getting back to you. Just to give you a heads up on our findings regarding the issue, we were able to identify that what was causing the bug with the HD Drivers was compatibility to the hardware of the computer itself.

According to this, MacPro 5,1 and older will no longer be able to update HD Drivers from 2023.3 onwards. Which I believe, you are on a MacPro 5,1 as well, based on the last System Report file we received from your system.

While you should still be able to use Pro Tools 2023.6 and HD Driver 2023.9. Moving forward, the HD Driver hardware wise is just no longer compatible with the MacPro 5,1 and lower moving forward.

I hope this clarifies things for you. Do let me know if you have any further clarifications. Thank you and stay safe!"

[Dizzi45Z]

Update——I don’t think my post here is related. I uninstalled 2023.9 and installed 2023.3 and my problems still exist.

—————————-
I don’t know if this is related, but I started with a completely fresh install of Ventura and then installed all of my software in order to have a completely fresh system with all latest updates.

However, I have been running into an issue where Ventura is taking 20+ minutes to boot up and occasionally in the middle of the day I will lose connection to Bluetooth devices and the computer may even completely lock up.

In getting to the bottom of this, I have unplugged everything from my compute, reset PRAM and then only plugged in mouse and keyboard. Everything no boot up in less than 1 minute. However, once I connect cables to the HDX card and boot pro tools, the session opens fine, but then if I close and restart my computer, it is back to taking 20+ minutes to boot. I’m really thinking it might be this driver that is causing this issue.

I’m on a Mac Pro 2019 16 core with 160 GB Ram on Ventura 10.13.6 with Pro Tools 2023.9 and HD driver 2023.9. I’m going to uninstall the driver and install the 2023.3 driver and I’ll report back.

[Akat1]

I'm running 2023.9 on a Imac Pro with Ventura 13.6.1
No end of problems. when using HD Driver 2023.6/9 using HDN in an external PCIe chassis. Reverting to HD Driver 2023.3 fixes the falure to load and random disconnecting issues..

[off the wall]

FYI, HD driver 2023.12 has the same broken code that .6 and .9 have. Still doesn’t work on a MacPro 5,1 running macOS 12.7.2. As before, reverting to HD Driver 2023.3 works with the latest PT 2023.12. I’m assuming this likely will never get fixed.

[Studio101NOLA]

hey guys! so i am running OCLP (custom build) not one of the premade patcher installs, and im have lots of problems running 2023.9.

Issues:
-Runtime error. (if i recall correctly)
-AAE 9129 CPU conflicts...buffer size, tried 1024 and 64, neither helps.
-Transport does not move when trying to play or record.
-CPU peaking even when i just click on a PT window with my mouse.
-what sounds like a fast clicking on out puts 1-2 and 9-10 on the lynx, but not on the avid 96.

Has anyone tried 2023.9...should i down grade to 2023.6 or .3? is is a OS issues with OCLP?

pulling my hair out! i was about to say screw it and buy a 7,1 but i can't spent that kind of money right now.

[djgwk]

Having the same issues on a 2019 iMac19,1, with HDN in external TB chassis to Omni+192, with all HD Driver versions since 2023.6.
Random CPU errors, both -6101 and -9173, even on sessions with no real-time plug-ins.
2023.12 exhibiting same behavior. Have rolled back to 2023.3 for time being.

BTW, if I'm reading the responses from Avid correctly, it seemed clear you're not going to see 5,1 compatibility past 2023.3...

[Frank Kruse]

Originally Posted by off the wall

FYI, HD driver 2023.12 has the same broken code that .6 and .9 have. Still doesn’t work on a MacPro 5,1 running macOS 12.7.2. As before, reverting to HD Driver 2023.3 works with the latest PT 2023.12. I’m assuming this likely will never get fixed.

Well AVID already said on this thread that 5,1 macs and no longer upgradable beyond the 23.3 driver.

https://duc.avid.com/showpost.php?p=...8&postcount=22

[off the wall]

Originally Posted by Frank Kruse

Well AVID already said on this thread that 5,1 macs and no longer upgradable beyond the 23.3 driver.

https://duc.avid.com/showpost.php?p=...8&postcount=22

One can hope that they accidentally figure out what they broke in a piece of code that was working for ages. :)

[frankreverbo]

Originally Posted by LDS

What audio interface are you using with your Avid card?

2023.6 and 2023.9 haven't worked for me either. Well... technically they have but only on the very first time of running Pro Tools after the update. For both the 2023.6 and 2023.9 updates (both PT & HD Driver), Pro Tools ran the first session terrifically. The next reboot and session load, everything went to crap.

It is weird. I have tried both a DAD DX32 which appears as a MTRX 32x32 in Pro Tools and a Lynx Aurora 16 with LT-HD card. With the DAD interface, it just throws CPU errors like crazy. With the LT-HD card it also throws CPU errors like crazy, but there is clearly a digital sync issue happening between HD Native and the LT-HD card. Playing audio out of it via coreaudio results in weird audible clicking and nothing else. The digital output meters on the front panel are constantly flickering. It is like there is a total miscommunication between the HD Native card and the Lynx.

I have tried updating firmwares for both the Aurora & LT-HD. Updating the firmware on the DX32. Double checking that the firmware on the HD Native card is up to date. Tried different digilink cables across the board. All of the issues disappeared as soon as I uninstalled the HD Drivers and rolled back to HD 2023.3.


Is there any chance there might be a bug in there somewhere that is screwing with clock and sync settings from the second loading of Pro Tools onwards? Perhaps that very first instance of Pro Tools after an update is still remembering the clock and sync settings from the previous versions installed, then they change to something newer?

Sorry for hijacking this thread again but I'm in the same boat. Yesterday I have updated successfully my Mac Pro 5.1 to Monterey, all went well. After that I've installed PT 2023.12 and "magically" what was working perfectly before with 2022.12 now doesn't. I have two Lynx Aurora 16 fully updated to latest FW (v31) both equipped with LT-HD cards (updated to v15, latest firmware available) and an extra Avid HD I/O 16x16 all clocked from a Dangerous AD+ as master clock.
Now everytime I start PT the HD I/O makes continous relay clicks for sample rate change and when PT is loaded both Auroras show blinking meters (some of them), PT won't play anything and gives me an AAE -9093 error.
I read that HD Driver associated with 2023.12 isn't working for old Mac Pro 5.1 so I switched to 2023.3 HD Driver but the issue remained.
I see you're still running 2022.12 with Ventura, are you still using perfectly the Lynx too?