DIGI 003 Rack "Powering Down" at PT Launch

[FrankLP]

Hey guys,
I tried searching but couldn't find anything on this. I have a DIGI 003 Rack system running PT 8.0.3. In the past couple months or so, the rack unit has "powered down" once PT has launched. I have to turn the rack unit off then back on again to get things going. But that of course causes other communication problems between the rack and PT so I end up having to shut down PT and start over.

Has anyone else had this problem? Any ideas?

Thanks.

[albee1952]

That's odd for sure. Which OS are you running? Have you tried another firewire cable(they can fail for no reason).

[FrankLP]

Running Win XP (32Bit). Yeah it's wierd...I guess I'll try the firewire cable.

[sw rec]

DO NOT hot-swap the firewire cable!!!!! Turn EVERYTHING off first!!!!!!

[FrankLP]

Thanks for the tip sw rec!

[cwsand]

Originally Posted by FrankLP

Hey guys,
I tried searching but couldn't find anything on this. I have a DIGI 003 Rack system running PT 8.0.3. In the past couple months or so, the rack unit has "powered down" once PT has launched. I have to turn the rack unit off then back on again to get things going. But that of course causes other communication problems between the rack and PT so I end up having to shut down PT and start over.

Has anyone else had this problem? Any ideas?

Thanks.

Yeah mine does that when it can't communicate with PT sometimes. I usually have to power everything down and then back up and it usually works ok. If you're using Windows 7 you might try the 1394 hotfix listed in the I7 thread - it has been a godsend for me!

[Glide]

I'm having this problem with my 003 console. Right in the middle of the session the console will just go offline.

Could it be a driver update or something to correct this?

I have to close PT 8 and restart and then it works fine, but it may randomly go offline.

Thanks!