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#1
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Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce page
I've been trying to upload the Transfer of Ownership document with my ASC details. I keep getting the dreaded 'Error: Error occurred while loading a Visualforce page'
Any ideas? |
#2
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Hi, welcome to the community.
Absolutely no idea, but I'll escalate this to supermods' attention
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Janne What we do in life, echoes in eternity. |
#3
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Thank you
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#4
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Sorry for the trouble. I found a case under your other email address that shows a form was added and the case closed in late July - it ended with a case update from our CS rep. Is this thread for a different product transfer?
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#5
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Thank you, yes this was for a different case. I bought a license for Ultimate back in July, and this most recent case was for me to sell my regular Pro Tools license no I am on ultimate :)
I had contacted tech-support and they have transferred the license and all sorted now thank you. |
#6
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Quote:
How can we get it to work? We need to do the transfer of ownership now. is there a phone we can call or can support PM me so I can give them all infos they need?
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Serge Hamel Mixer / Sound Designer http://www.netpostproduction.com http://immersivesoundvr.com/ |
#7
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
I finally reached Avid by phone. The support was great. now we just have to wait. It is just unfortunate that there is a problem submitting the Transfer of ownership from the account and that this problem is not fixed. I followed carefully every step on the transfer of ownership form but lost a whole day with this. It shouldn't be complicate if it was woking as it should. Attached is the error picture in case Avid would like to fix this.
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Serge Hamel Mixer / Sound Designer http://www.netpostproduction.com http://immersivesoundvr.com/ |
#9
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Hi Jeffro,
You couldn't help since you did not have the info. The account was under my associate partner name ---- Now I got another problem, the buyer closed the ticket by mistake. But I am on the line with Avid and this should be fixed soon. Thank you!
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Serge Hamel Mixer / Sound Designer http://www.netpostproduction.com http://immersivesoundvr.com/ Last edited by jeffro; 12-19-2019 at 12:31 PM. Reason: removed contact info |
#10
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Re: Transfer of Ownership Fail - Error: Error occurred while loading a Visualforce pa
Understood, thanks for following up. (Hope it's okay... I removed their contact info from your post since it's best not to put that in a public forum.)
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