Hardware insert big issues!! (delay compensation and gain)

[alhardy]

Using Carbon with Hardware inserts I ran into 2 issues.

1) If I insert a Hardware on a track I get a 10,4 dB increase
(obviously true bypassing the hardware, or even just patching a cable on carbon line in/out )

2) Delay compensation is not working properly

To test it:

I just duplicated a snare track

-On one track I put a hardware insert
(with -10,4 dB trim to compensate for the gain discrepancy)

-On the duplicate track I just reversed the phase with a trim plugin


They should null but they don't (far from it)


Tweaking with time adjuster I found out that:

1)the track with the hardware I/O insert is 7 samples ahead if in DSP mode

2)The same track is 699 samples ahead if NOT in DSP mode





This was on a Macbook pro 2017 i7 Catalina

Mac mini m1 has identical results, bu the track with the hardware I/O active is 580 samples behind (NOT in DSP mode)



Long time protools 8HD user, I never had any issue with delay compensating parallel hardware inserts.
This is a little disappointing, since the Carbon is marketed as a pro machine, and costs like one.