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#1
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Entry Point Not Found
I keep getting the following error: (I have found a few similar posts but can't find a solution from them that works)
ProToolsFirst.exe - Entry Point Not Found The procedure entry point SetThreadDescription could not be located in the dynamic link Library C:\Program Files\Avid\Pro Tools First\DigiPlatformSupport.dll. See screenshot attached New install for Pro Tools First 2021.7.0 - not an upgrade - no previous versions on this computer. I have tried uninstalling and installing everything including Avid Link Multiple times. I have installed it on my C and D drives to see if it made a difference. Ilok is installed and activated. Alienware M18 Intel i7-4700MQ 2.4 GHz 8 GB ram Windows 10 home - 64 bit |
#2
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Re: Entry Point Not Found
Hmmm, never seen that here. Some thoughts:
1-Pro Tools must be installed on the C: drive 2-You say you installed multiple times, so now maybe there are files all over the place causing issues. So a thorough drive cleanup is in order. Start with the Windows uninstaller. Then run CCleaner to clear the Registry(run it repeatedly until it finds no problems). Then explore the D: drive and delete any folders named Avid or Digidesign. Then reboot. 3-Its possible the download is/was corrupt so I would download fresh and run the installer again, using all the default options. 4-Once the installer finishes, you can choose to uninstall Avid Link(many of us do this). 5-Its possible that(if its still not working) your computer is just not a good match for PT. If you just gotta have PT, maybe another person will have a solution. If you simply want to make music, there are lots of options which are less finicky than PT. Take a look at Reaper(free to try, cheap to buy), Presonus Studio One Artist(inexpensive) and Cakewalk by Bandcamp(formerly known as Sonar) which is also free.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Entry Point Not Found
Thanks for the response.
Pro Tools doesn't allow for it to be uninstalled by using the windows uninstaller for this version. In each case I used the setup file to uninstall, then used the windows uninstaller to remove avid link and avid cloud. I then downloaded a fresh file, unzipped, and ran setup as administrator. I tried doing this all again using your recommendation to run CCleaner and reinstalled everything. Still not working, I have Ableton Lite for now but really do want Pro Tools as I have had two previous versions years ago. Hopefully I will find a fix, I reached out to Avid support as well. |
#4
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Re: Entry Point Not Found
You actually can uninstall with the Windows uninstaller, but you have to dig down one more level. Right-click on Start>Apps and Features. On that window, look near the upper right corner for Related Settings and underneath that, click Programs and Features. Let that window load up(5-8 seconds), find Avid Pro Tools, right-click and select Change. That will allow you to uninstall PT. In the next window, you may be presented with 3 options of:
Pro Tools only Pro Tools and HD driver Pro Tools.....(basically everything) In your case, I would check the 3rd option for a "complete" uninstall. Fingers crossed for ya
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#5
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Re: Entry Point Not Found
Hi, welcome to the community.
What is your OS version to be specific? Compatibility page here says that needs to be W10 build 21H1 only.
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Janne What we do in life, echoes in eternity. |
#6
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Re: Entry Point Not Found
Thanks, this is the problem, I am on version 1607 and I can't update to any newer versions because it keeps failing. I have tried a lot of workarounds the last few days and the update just keep failing due to error code 0x80004005.
So frustrating....... |
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