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#1
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Missing iLok Authorization for PT 10
Hello,
I have got the same problem as the one detailed in this thread, but on Mac. Everything was working fine till this morning and now I see the nasty message "Error. Missing iLok Authorization for Pro Tools 10. Please insert the necessary iLok and restart Pro Tools" when opening PT. Please note that: * Pro Tools 10 is freshly installed (Mac OS X Lion) * iLok key is working, with lights fully on and recognised by iLok.com * I have tried rebooting with and without the key plugged in * I have also tried to completely unistall iLok Key drivers and Pro Tools, and reinstall everything again - but the issue remains. There is no solution anywhere on the web, I have searched for an hour to no avail. Can anyone help? I'm pretty desperate about this to be honest! Thanks in advance |
#2
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Re: Missing iLok Authorization for PT 10
Did you download the PT10 license onto the iLok key?
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#3
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Re: Missing iLok Authorization for PT 10
Sure - all licenses look fine on iLok.com. It's like if Pro Tools is suddenly unable to connect and read the iLok.
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#4
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Re: Missing iLok Authorization for PT 10
I am also getting the same error can anyone help!!!
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#5
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Re: Missing iLok Authorization for PT 10
Problem solved. I had to change teh browser I was using and was able to set everything up the right way. The web browser for the ilok.com account
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#6
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Re: Missing iLok Authorization for PT 10
Quote:
Could you please give some more details please - were you getting exactly the same problem as described above? Are you running on Mac OS X? What exactly did you do on iLok.com - just accessed from a different browser (which browsers exactly?). Thanks in advance. |
#7
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Re: Missing iLok Authorization for PT 10
Just reupping the thread, hoping someone comes in with some magic solution...! This issue is driving my mad, as I haven't been able to use PT in the last 5 days on my machine.
I also opened an online incident with AVID - do you know the time it takes for them to reply usually? |
#8
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Re: Missing iLok Authorization for PT 10
ie or safari. some versions of firefox work, some don't.
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#9
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Re: Missing iLok Authorization for PT 10
I used safari, I tried Opera and Firefox and it didn't work!
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#10
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Re: Missing iLok Authorization for PT 10
I have Mac os X Lionand i was having teh same problem as described above. Oncw ilok.com was able to connect to teh actual dongle/ key everything worked fien. I am up and running now.
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