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#1
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DAD TB Driver not seeing the TB3 card
My TB3 has arrived but I unfortunately can not make it work.
I cleaned the slot in the MTRX Studio and installed the hardware. I updated Firmware to 1.1.3.1, Dadman to 5.7.0.1 I installed DADTBDriver CoreAudio 1.1.26 DADman can see the TB card (it appears in con routing matrix) and it can see the connection to computer - when the TB cable (Belkin 40 Gbps 2.6 ft TB3) is disconnected the red triangles appear in TB con , when it is connected the triangles disappear. The thunderbolt controller in MacOS System Report ( 12.7.2) can see the connected device to port - link status 0x2 speed up to 20Gb/s x 2 TB Driver installs correctly and says System Extension: Activated , it opens but there is nothing to select ( no device, no sample rate, no Channels ) Rebooted, reistalled, tried the second port, nothing hepls. Please help , what can be the issue? Thank you very much in advance! |
#2
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Re: DAD TB Driver not seeing the TB3 card
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I’ve started a support case for you under case 04730801 so the team can assist you further. Thanks!
__________________
-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com |
#3
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Re: DAD TB Driver not seeing the TB3 card
Thank you!
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#4
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Re: DAD TB Driver not seeing the TB3 card
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When I log into my account I can only create a new case , how do I see the case that is already open? , thank you |
#5
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Re: DAD TB Driver not seeing the TB3 card
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Thanks!
__________________
-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com |
#6
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Re: DAD TB Driver not seeing the TB3 card
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Your profile says Mavericks, what release are you actually using here? DAD claims Big Sur is the earliest macOS supported, and given this is a modern AudioDriverKit based driver might well have issues on older macOS versions. Edit.. (12.7.2) means Monterey so that looks good. Last edited by Darryl Ramm; 12-21-2023 at 09:24 AM. |
#7
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Re: DAD TB Driver not seeing the TB3 card
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#8
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Re: DAD TB Driver not seeing the TB3 card
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__________________
offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#9
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Re: DAD TB Driver not seeing the TB3 card
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__________________
offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
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