Infamous PT9 Windows 7 Clicks/Pops

[ChristianSawyer]

Here is my Sandra report:

SiSoftware Sandra

Computer
Model : HP-Pavilion AY747AA-ABA p6310y
Workgroup : WORKGROUP
Host Name : Christian-PC
User : Christian

Processor
Model : AMD Athlon(tm) II X4 630 Processor
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 4x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

Computer
Mainboard : PEGATRON CORPORATION VIOLET6
BIOS : AMI 5.13 11/12/2009
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : No
Total Memory : 6GB DIMM DDR3

Chipset
Model : AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed : 2x 2GHz (4GHz)
Total Memory : 6GB DIMM DDR3
Channels : 2
Memory Bus Speed : 2x 533MHz (1GHz)

Memory Module(s)
Memory Module : Kingston HP497157-C01-ELDW 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston HP497157-C01-ELDW 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston HP497157-C01-ELDW 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Video Adapter : NVIDIA GeForce GTX 460 (336 SM5.0 810MHz, 1GB, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTX 460 (336 SM5.0 810MHz, 1GB, PCIe 2.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce GTX 460 (336SP 7C 810MHz, 1GB)
Compute Shader Processor : NVIDIA GeForce GTX 460 (336SP 810MHz, 1GB)
CUDA Processor : NVIDIA GeForce GTX 460 (336SP 7C 810MHz, 1GB)

Storage Devices
WDC WD10EADS-65M2BX (1TB, SATA300, 3.5", NCQ, 32MB Cache) : 932GB (C:) (D:)
Generic-SD/MMC (USB) : N/A (F:)
Generic-Compact Flash (USB) : N/A (G:)
Generic-SM/xD-Picture (USB) : N/A (H:)
Generic-MS/MS-Pro (USB) : N/A (I:)
Optiarc DVD RW AD-7231S5 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices
SYSTEM : 100MB (NTFS)
HP (C:) : 920GB (NTFS) @ WDC WD10EADS-65M2BX (1TB, SATA300, 3.5", NCQ, 32MB Cache)
Factory (D:) : 11GB (NTFS) @ WDC WD10EADS-65M2BX (1TB, SATA300, 3.5", NCQ, 32MB Cache)
Removable Drive (F:) : N/A @ Generic-SD/MMC (USB)
Removable Drive (G:) : N/A @ Generic-Compact Flash (USB)
Removable Drive (H:) : N/A @ Generic-SM/xD-Picture (USB)
Removable Drive (I:) : N/A @ Generic-MS/MS-Pro (USB)
Optical Drive (E:) : N/A @ Optiarc DVD RW AD-7231S5 (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : HP GeForce 8200 (MCP78S) LPC Bridge
LPC Legacy Controller 1 : Asus F8000
Audio Device : HP Realtek ALC1200 8-Channel High Definition Audio Codec
Audio Codec : Realtek Semiconductor 888 High Definition Audio
Audio Codec : nVidia 0002h
Audio Device : EVGA GF104 High Definition Audio Controller
Audio Codec : nVidia 0012h
Audio Codec : nVidia 0012h
Audio Codec : nVidia 0012h
Disk Controller : HP GeForce 8200 (MCP78S) AHCI Controller
USB Controller 1 : HP GeForce 8200 (MCP78S) OHCI USB 1.1 Controller
USB Controller 2 : HP GeForce 8200 (MCP78S) EHCI USB 2.0 Controller
USB Controller 3 : HP GeForce 8200 (MCP78S) OHCI USB 1.1 Controller
USB Controller 4 : HP GeForce 8200 (MCP78S) EHCI USB 2.0 Controller
FireWire/1394 Controller 1 : HP FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1
SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Adobe PDF Converter (4000x4000, Colour)

Peripherals
Media Player : ()
Media Player : ()
Media Player : ()
Media Player : ()

Network Services
Network Adapter : NVIDIA nForce 10/100 Mbps Ethernet
Network Adapter : PdaNet Broadband Adapter
Wireless Adapter 1 : 802.11n Wireless LAN Card (802.11g (ERP), 130Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

Performance Enhancing Tips
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

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I'm running Pro Tools 9 (fresh install) via a Mackie 1640 mixer with an Onyx Firewire Card (updated drivers, which are compatible with Windows 7).

I get clicks and pops during playback, and looking around I've noticed many others do as well.

Can anyone give ideas on what could be causing this with my setup?

Thanks!

[justus1900]

Could you please give a little bit of information on the session or sessions you are getting Clicks/Pops on? The only time I have ever gotten any Clicks or Pops is when my Buffer Rate was too Low for the session size. I would go into your Set Up change the Buffer Rate,The Core Number and CPU percent and see what happens?

[spkguitar]

Originally Posted by ChristianSawyer

Can anyone give ideas on what could be causing this with my setup?

Yes, but you're not going to like what I have to say.

Originally Posted by ChristianSawyer

Computer
Model : HP-Pavilion AY747AA-ABA p6310y
...
Mainboard : PEGATRON CORPORATION VIOLET6
...
Video System
Video Adapter : NVIDIA GeForce GTX 460 (336 SM5.0 810MHz, 1GB, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTX 460 (336 SM5.0 810MHz, 1GB, PCIe 2.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce GTX 460 (336SP 7C 810MHz, 1GB)
Compute Shader Processor : NVIDIA GeForce GTX 460 (336SP 810MHz, 1GB)
CUDA Processor : NVIDIA GeForce GTX 460 (336SP 7C 810MHz, 1GB)

The particular computer/motherboard you are using has an integrated graphics card. Integrated graphics cards are not supported/compatible for Pro Tools use (KB367753). Some users have gotten around this by disabling the graphics in the BIOS and installing a separate video card, but it has not always solved the problem. It may be that you will not be able to use this computer with/for Pro Tools.

This incompatibility can cause the problems you are experiencing.

next...

Originally Posted by ChristianSawyer

Storage Devices
WDC WD10EADS-65M2BX (1TB, SATA300, 3.5", NCQ, 32MB Cache) : 932GB (C:) (D:)
Generic-SD/MMC (USB) : N/A (F:)
Generic-Compact Flash (USB) : N/A (G:)
Generic-SM/xD-Picture (USB) : N/A (H:)
Generic-MS/MS-Pro (USB) : N/A (I:)
Optiarc DVD RW AD-7231S5 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

While you can sometimes get away with recording to the system drive, the requirements for Pro Tools sessions is a separate physical disk. You need to use a separate physical disk for Pro Tools sessions, especially ones with larger track counts.

This can also cause the problems you are experiencing.

last...

Originally Posted by ChristianSawyer

Network Services
Network Adapter : NVIDIA nForce 10/100 Mbps Ethernet
Network Adapter : PdaNet Broadband Adapter
Wireless Adapter 1 : 802.11n Wireless LAN Card (802.11g (ERP), 130Mbps)

The wireless adapters need to be disabled when you are using Pro Tools.

They too can sometimes cause the problems you are experiencing.

[asaffulks]

I'm also having this problem. It sounds like this:

http://www.ocrecording.com/PT9Static.wav

[albee1952]

Read spkguitar's post again. I would have pointed out exactly what he did(he's younger and faster than me) See what happens if you up the buffer setting to 1024(but eventually, you will need to address the hardware issues.

[pianomello]

I had this same issue. Disabling the network card seems to have done the trick for me. Go into your Device Manager and click disable on your network card.