Assertation in ProTools Ultimate 2024.3.0

[IrelandM]

Hi ProTools Users,

I get the following trying to save a project in ProTools Ultimate 2024.3.0.

Assertation in 'Users/autobld/gitlabci/PTrelease/2024/r1/ProTools/NewFileLibs?Sys?MacOS?Sys_FileLocMacOS.cpp",line 129.

Have tried changing the playback engine holding down N this did not fix the error. Looked on google for a workaround but have not trashed my ProTools System preferences as suggested by some users.

Currently running macOS Monterey version 12.4 Avid recommends macOS Monterey 12.7.x, could the project file possibly be corrupted as I have tried to save or save a copy to my external my SSD drive without any joy.

Any thoughts on what I could check next.


Regards

[MDGenerato]

Originally Posted by IrelandM

Hi ProTools Users,

I get the following trying to save a project in ProTools Ultimate 2024.3.0.

Assertation in 'Users/autobld/gitlabci/PTrelease/2024/r1/ProTools/NewFileLibs?Sys?MacOS?Sys_FileLocMacOS.cpp",line 129.

Have tried changing the playback engine holding down N this did not fix the error. Looked on google for a workaround but have not trashed my ProTools System preferences as suggested by some users.

Currently running macOS Monterey version 12.4 Avid recommends macOS Monterey 12.7.x, could the project file possibly be corrupted as I have tried to save or save a copy to my external my SSD drive without any joy.

Any thoughts on what I could check next.


Regards

Hello, David here from the Avid Community. I've gone ahead and created a case for you. The case number is 04758714. You should receive an email from our tech support team asap. Thanks!