Play AAX and Pro Tools - Need more Ram!

[Evermore]

Hello All,

I've encountered a strange memory/ram issue when using Play within Pro Tools and I keep getting a "Physical RAM is getting low" message.
Pro Tools ram usage skyrockets to 100% when loading pianos in Play, yet loading the same Play piano patch in Cubase and Logic, works perfectly fine.

Anyone else using Play AAX with Pro Tools 2018 that could test it out? I would like to determine whether this is a Pro Tools or Play bug.
I'm loading the following: Pianos Platinum->Steinway D->Full Patches->stwy Master.

Thanks,
Ever

[daeron80]

I use Play AAX on both Mac and Windows, and have not encountered this problem. I use the Steinway master a lot. Both of my machines have 16 GB RAM. Check that Play is up to date, and that the Grand Pianos library is up to date. If so, check that all your other plugins are up to date.

I have noticed the sad fact that EastWest doesn't play well with brainworx. If you have any bx plugs in the session, deactivate them, close and reopen, and see if the problem goes away.

You probably know this, but if you open any instance of Play, there's a field usually in the lower right quadrant that shows you the total amount of RAM Play is using.

[musicman691]

Originally Posted by daeron80

I use Play AAX on both Mac and Windows, and have not encountered this problem. I use the Steinway master a lot. Both of my machines have 16 GB RAM. Check that Play is up to date, and that the Grand Pianos library is up to date. If so, check that all your other plugins are up to date.

I have noticed the sad fact that EastWest doesn't play well with brainworx. If you have any bx plugs in the session, deactivate them, close and reopen, and see if the problem goes away.

You probably know this, but if you open any instance of Play, there's a field usually in the lower right quadrant that shows you the total amount of RAM Play is using.

Never had any issues with the combination of Play and any plugins from Brainworx and I have plenty of plugins from them. What version of the Play engine are you all using? I've used everything from the last version of Play 5 and now Play 6 with zero problems.

That message 'physical ram is getting low' is coming from PT and has nothing to do with Play or any other vi. Play will natter at you if you go to load the whole sample file into ram and say something like 'loading this uses such & such an amount of ram'. The default in Play is to only load a bare minimum of the sample set and disk stream the rest.

What may be an issue is how much ram cache are each of you using in PT?

[daeron80]

I keep Play and its libraries up to date, except for a brief time of rolling back to the last version of 5 when 6.0.0 broke Word Builder. Check all my plugins about once a quarter.

PT Disk Playback Cache size: Default.

The ew/bx conflict could be Windows only.

[Evermore]

Originally Posted by daeron80

I have noticed the sad fact that EastWest doesn't play well with brainworx. If you have any bx plugs in the session, deactivate them, close and reopen, and see if the problem goes away.
is using.

Should've mentioned that I'm testing it out with just one instrument track in a new project. I'm on the latest version of Play.
Play is only showing 356mb of RAM being used. Also, I'm using Pro Tools with 10.13.6 which might be the culprit since it's not compatible.

Thanks Guys!

[Evermore]

Same thing here, I have my Cache size set to: Normal

[earlsize]

Originally Posted by Evermore

Hello All,

I've encountered a strange memory/ram issue when using Play within Pro Tools and I keep getting a "Physical RAM is getting low" message.
Pro Tools ram usage skyrockets to 100% when loading pianos in Play, yet loading the same Play piano patch in Cubase and Logic, works perfectly fine.

Anyone else using Play AAX with Pro Tools 2018 that could test it out? I would like to determine whether this is a Pro Tools or Play bug.
I'm loading the following: Pianos Platinum->Steinway D->Full Patches->stwy Master.

Thanks,
Ever

I have had this same issue for years. Back when they were on version 4.3.X I had made a support issue. I had explained the issue, it was verified by East/West support and they hoped to have it fixed in the next release of Play. That was multiple versions ago. As soon as my account information is available (for some reason tonight I just get a ticking circle) I will post the information I received.

[Evermore]

Originally Posted by earlsize

I have had this same issue for years. Back when they were on version 4.3.X I had made a support issue. I had explained the issue, it was verified by East/West support and they hoped to have it fixed in the next release of Play. That was multiple versions ago. As soon as my account information is available (for some reason tonight I just get a ticking circle) I will post the information I received.

Thank you very much for the elaborate information. In a way I'm glad that it's not just me experiencing this. Sounds like it might be related to specific plugins, in this case, Play AAX.
I'm gonna e-mail East/West and report this. For me, this is the only instrument plugin causing this RAM issue.

[jjnssn]

Originally Posted by Evermore

Hello All,



I've encountered a strange memory/ram issue when using Play within Pro Tools and I keep getting a "Physical RAM is getting low" message.

Pro Tools ram usage skyrockets to 100% when loading pianos in Play, yet loading the same Play piano patch in Cubase and Logic, works perfectly fine.



Anyone else using Play AAX with Pro Tools 2018 that could test it out? I would like to determine whether this is a Pro Tools or Play bug.

I'm loading the following: Pianos Platinum->Steinway D->Full Patches->stwy Master.



Thanks,

Ever

I have had this issue with Drumcore 4 on my Mac when downloading my sample libraries. Once downloading is complete and I restart pro tools i don’t get the 100% memory usage. That sure that helps.


Sent from my iPhone using Tapatalk Pro

[Evermore]

Originally Posted by jjnssn

I have had this issue with Drumcore 4 on my Mac when downloading my sample libraries. Once downloading is complete and I restart pro tools i don’t get the 100% memory usage. That sure that helps.


Sent from my iPhone using Tapatalk Pro

Unfortunately, even if I exit, restart etc. Pro Tools, the problem remains. It must be annoying having to do that every time you want to use Drumcore.