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  #1  
Old 10-20-2023, 08:58 PM
Frequency45 Frequency45 is offline
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Join Date: Oct 2023
Location: New York
Posts: 2
Default Artist Series studio with OS Ventura needs drivers?

I just installed a new Mac Studio at a project studio and installed the latest version of Pro Tools Ultimate 2023.6. Mac just shipped from Apple with Ventura installed.

Are their drivers that need to be installed for the Artist series to work with the latest version? When I click EUCON in the Edit window it's asking for drivers. Is their something in the network setting that needs to be configured? Any help is appreciated.
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  #2  
Old 10-20-2023, 11:18 PM
BScout BScout is offline
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Join Date: Mar 2007
Location: Los Angeles, CA
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Default Re: Artist Series studio with OS Ventura needs drivers?

You need to install Eucontrol (download from my.avid.com)
It's not really a driver. It's an application that facilitates the communication of the applications on the computer and the surface controller. It runs in the background and sits in the top right menu bar when it is running (looks like an "E" in a circle.)
And it works with the Artist series.
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
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  #3  
Old 10-21-2023, 06:51 AM
Frequency45 Frequency45 is offline
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Default Re: Artist Series studio with OS Ventura needs drivers?

Thanks B Scout..

When I search my my.avid.com I find a lot of info about different versions of EUCON but no link to download EUCON 2022.12. Is this correct version for Artist Series?

Can anyone provide a link to where EUCON can be dowloaded for an Artist series surface with current version of Pro Tools Ultimate on Mac Studio with Ventura? I can't locate..
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  #4  
Old 10-21-2023, 12:42 PM
BScout BScout is offline
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Default Re: Artist Series studio with OS Ventura needs drivers?

You download the latest. Current version works with Artist series.
Not Eucon 2022.12

Is your Artist series registered to your account? Then you should find the download under my.avid.com > View My Products > And then find your Artist series entry. You want "EUCON Workstation Unified Install 2023.6"
If you don't have the Artist series controller registered to your account, go to my.avid.com > Avid Download Center (it's the last item in the "My Products" block) > EuControl > and then it'll be the top choice under "Current Releases"

No user on this forum can provide you with a direct link because the link goes through your Avid account which personlizes it (which then changes for every user.)
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
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