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Old 12-01-2021, 10:08 PM
pi-town pi-town is offline
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Default Missing Files

Audio File(s) are missing...

I have dragged and dropped them into several different tracks on a session, then saved and closed Pro Tools numerous times. As soon as I open that session, I am greeted with this message.

This is really not what I expected from the "industry standard"
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Old 12-02-2021, 07:19 AM
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junkgear junkgear is online now
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Default Re: Missing Files

Hi and welcome to the forums.
First of all, which version of Pro Tools are you using?

Second, check to see that you have the option to automatically copy files on import selected.

You can also read through the Pro Tools Reference Guide for help with importing audio files. See Chapter 21 for information.

If that doesn't help, give us a little more information about how you are importing these files, like from where, to where and we will have a better shot at helping you out.
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Old 12-02-2021, 08:09 AM
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albee1952 albee1952 is offline
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Default Re: Missing Files

Good advice above, but here's a little more:
1-even with the preference set to automatically copy files on import, I have still had this issue once or twice.
2-one method to help avoid this is to(BEFORE importing/dragging into the session), copy the files into the session folder and import/drag from there. Doing this means that you(and the session) know exactly where the audio came from.

Its up to you whether you drop the files in the main session folder or into the sessions' Audio Files folder as either works(a really full Audio Files folder can make it hard to locate a few files for import). Using the Import>Audio Files method is generally safer than dragging files from other locations(especially if you are dragging from an external drive that will be disconnected)
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Old 12-02-2021, 10:28 AM
Robruce Robruce is offline
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Default Re: Missing Files

Quote:
Audio File(s) are missing......
To prevent this, the next time you have the session open and all files are present and playing within the session, do this:

Select all tracks - so that the name of each is highlighted ie., lighter in appearance.

Go to File and select "Save Copy IN" not the "Save AS" option.

Read the dialog box and decide sample rate and bit depth, and next whether you want to save all the underlying 'takes' or playlists, or instead ONLY the Main Playlists on top of each track/channel. If the second, check the "Main Playlist Only" box.

Next, check the "Selected Tracks Only" option if you want to save ONLY the visibly selected tracks, and NOT save the track/channels currently 'hidden' or not visible in the Edit and Mix windows.

Keep "Backup to Cloud" unchecked so you are saving to a local hard drive/ volume.

Hit "Ok" and determine where you are saving this new copy to. Name it as desired.

PT will now save new copies of all audio files associated with your session and typically you'll never have this issue again since PT now knows where to find the audio for this session.

Next close/save the current session. Open the new session copy to prove those files are immediately found and automatically loaded in.
If it worked, it wouldn't hurt to drag and drop the entire Session Folder of that new copy on to a second drive. All associated audio in it's "Audio Files" folder
will copy over too - and you're backed up.


And yes, like 'junkgear' sez: "check to see that you have the option to automatically copy files on import selected." It's in Preferences.

Last edited by Robruce; 12-02-2021 at 11:08 AM.
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Old 12-02-2021, 09:45 PM
pi-town pi-town is offline
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Default Re: Missing Files

Quote:
Originally Posted by junkgear View Post
Hi and welcome to the forums.
First of all, which version of Pro Tools are you using?

Second, check to see that you have the option to automatically copy files on import selected.

You can also read through the Pro Tools Reference Guide for help with importing audio files. See Chapter 21 for information.

If that doesn't help, give us a little more information about how you are importing these files, like from where, to where and we will have a better shot at helping you out.
Thank you @junkgear

For any other curious minds out there, the feature mentioned above can be found by navigating to:

Setup > Preferences

Then by clicking the "Processing" tab

You'll find the option to "Automatically Copy Files on Import" there.

Honestly, a box that seems like it should already be clicked by default.

Regardless, thank you all for the help!

(I switched to PC and couldn't use Logic anymore so... here I am)
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