Structure Installation Nightmare

[Barry Johns]

I cannot get Structure to load any of the .big files that are on disk 2-5. I select “All” and I can see them, but they will not drag over. I can only get the factory patches to show up and work. Originally I tried to put the samples on a separate drive, then read that the factory patches have to be on the system drive. So I deleted every thing, uninstalled, and put everything, included the .big files from Disk 2-5 on the system drive in the Encrypted folder. I have installed and uninstalled 3 times already. I’m not even going to try installing Goliath.

Nothing I do seems to work, it’s like the .big files are an unsupported file type or that they are encrypted and Structure is not allowing them to be recognized. It is suspicious that they are in a folder with the word encrypted in its name. I can only guess that I am not un-encrypting them.

Please help; I am pulling my hair out.

This has got to be the worst Installation Process I've Ever Gone Through

[gibson_sg]

Mac or PC? What kind of system specs/OS are you using?

Close PT
If on Mac, go to Mac HD>Library>App Support>Digidesign and trash the AIR folder.
Relaunch Structure and it should reindex is encrypted samples folder. Hopefully that gets it working.

If still not working, I would trash it all including the plug-in stucture.dpm and the AIR folder then reinstall from the disk. Being very careful to place all the disk in the exact folder that you chose during the first Data disk install. I even take a screen shot of that red text so I can't screw it up.

[DigiTechSupt]

Barry - see my reply in your other thread.

[Tooner]

Barry - see my reply in your other thread.

Hi Digi,

I have recently installed Structure and have had the same experience as Barry Johns. Can you please advise on how to fix this situation (I couldn't find your reply)? I really like the Factory Library sounds and am anxious to hear the rest! I also want to install Goliath but would rather wait until this is resolved.... Thanks.

[BlueSkyRepublik]

Not sure but will this help?

http://duc.digidesign.com/showflat.p...part=1#1281390

[DigiTechSupt]

Hi Digi,

I have recently installed Structure and have had the same experience as Barry Johns. Can you please advise on how to fix this situation (I couldn't find your reply)? I really like the Factory Library sounds and am anxious to hear the rest! I also want to install Goliath but would rather wait until this is resolved.... Thanks.

I think this is the one you're looking for.

You may also want to read this Answerbase.

[Tooner]

I think this is the one you're looking for.

You may also want to read this Answerbase.

[/QUOTE]


Thanks Digi,

I think i've got it now!