Audio drops during playback

[Skumbat]

Hey, I have searched for a couple of days on the forum and on the Avid site and couldnt find anything that helped me fix my Audio issue.

What happens is that during playback at any random moment audio just drops from my Mbox 2 Pro but the playback continues. Just no sound. When i stop the playback some of the trackmeters are lit and I'm not able to start playback again unless i go to the harware tab and select internal clocking for my mbox even tho its the clocksource i always use. When I have reselected the clocksource I can hear the end of the audio from where I stopped the playback.

I have tried:

changing the firewirecable
changing the firewire port on my mbox
Reinstalling PT 10
Updating the Mbox 2 Pro Drivers

Cant find any firmware updates for the Mbox 2 Pro (Just for the USB Mbox2 series)

I have also tried playing thru Asio Drivers with my Creative Fatalaty Sound Card but that just distorts and lags, but no loss of playback just rly crappy playback.

Thanks inn Advance.

[Skumbat]

Forgot to mention that I use Win7 64-bit

[Skumbat]

No one?

[YYR123]

Search the site on how to Post a Sandra report

[Skumbat]

Here is the Sandra report.


SiSoftware Sandra
Name: SiSoftware Sandra Lite (Eval)
Version: 2012.10.18.74
Platform Compliance: x64


< Computer >
Model: GigaByte EX58-UD3R
Chassis: GigaByte Desktop
Mainboard: GigaByte EX58-UD3R
BIOS: Award (OEM) FJ 04/28/2011
Total Memory: 12GB DIMM DDR3

< Processors >
Processor: Intel(R) Core(TM) i7 CPU 920 @
2.67GHz (4C 8T 2.8GHz/2.93GHz, 2.13GHz IMC,
4x 256kB L2, 8MB L3)
Socket/Slot: FC LGA1366

< Chipset >
Memory Controller: Gigabyte X58 I/O Hub 2x 2.4GHz (4.79GHz)
Memory Controller: Gigabyte Core Desktop (Bloomfield) UnCore 2x
2.4GHz (4.79GHz), 3x 4GB DIMM DDR3 1GHz 192-
bit

< Memory Module(s) >
Memory Module: Corsair CMX12GX3M3A2000C9 4GB DIMM DDR3 PC3-
16000U DDR3-2000 (7-7-7-20 4-27-8-4)
Memory Module: Corsair CMX12GX3M3A2000C9 4GB DIMM DDR3 PC3-
16000U DDR3-2000 (7-7-7-20 4-27-8-4)
Memory Module: Corsair CMX12GX3M3A2000C9 4GB DIMM DDR3 PC3-
16000U DDR3-2000 (7-7-7-20 4-27-8-4)

< Video System >
Monitor/Panel: FUS P27T-6 IPS
(1920x1080, 33.1")
Video Adapter: NVIDIA GeForce GTX 570 (480 SM5.0 1.46GHz,
1.3GB 3.8GHz 320-bit, PCIe 2.00 x16)

< Graphics Processor >
OpenCL GP Processor: NVIDIA GeForce GTX 570 (480SP 15C 1.46GHz,
1.3GB 3.8GHz 320-bit)
Compute Shader Processor: NVIDIA GeForce GTX 570 (480SP 1.46GHz, 1.3GB
3.8GHz 320-bit)
CUDA GP Processor: NVIDIA GeForce GTX 570 (480SP 15C 1.46GHz,
1.3GB 3.8GHz 320-bit)

< Storage Devices >
Corsair CSSD-F115GB2-A (115GB,:107GB (C:)
Seagate ST3300831AS (300GB, SA:279GB (D:)
WDC WD10EADS-00L5B1 (1TB, SATA:932GB (E:)
WDC WD360GD-00FLA2 (37GB, SATA:34GB (F:)
TSSTcorp CDDVDW SH-S223B (SATA:N/A (G:)

< Logical Storage Devices >
Hard Disk (C:): 107GB (NTFS) @ Corsair CSSD-F115GB2-A (115GB,
SATA300, SSD)
Prog (D:): 279GB (NTFS) @ Seagate ST3300831AS (300GB,
SATA150, 3.5", 8MB Cache)
Dump (E:): 931GB (NTFS) @ WDC WD10EADS-00L5B1 (1TB,
SATA300, 3.5", 32MB Cache)
Reservert av systemet: 100MB (NTFS)
Div (F:): 34GB (NTFS) @ WDC WD360GD-00FLA2 (37GB,
SATA150, 8MB Cache)
Optical Drive (G:): N/A @ TSSTcorp CDDVDW SH-S223B (SATA150, DVD+-
RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: Gigabyte LPC Interface Controller
LPC Legacy Controller 1: ITE IT8720F
Audio Device: CardExpert Tech GF110 High Definition Audio
Controller
Audio Codec: nVidia Riva 128 Graphics Accelerator [NV3]
Audio Codec: nVidia Riva 128 Graphics Accelerator [NV3]
Audio Codec: nVidia Riva 128 Graphics Accelerator [NV3]
Audio Device: Creative Labs X-Fi XtremeGamer FATAL1TY PRO
Serial Port(s): 1
Disk Controller: Gigabyte 4 port SATA IDE Controller
Disk Controller: Gigabyte 2 port SATA IDE Controller
Disk Controller: Gigabyte JMB36X PCIE-to-SATAII/IDE RAID
Controller
USB Controller 1: Gigabyte USB UHCI Controller #4
USB Controller 2: Gigabyte USB UHCI Controller #5
USB Controller 3: Gigabyte USB UHCI Controller #6
USB Controller 4: Gigabyte USB EHCI Controller #2
USB Controller 5: Gigabyte USB UHCI Controller #1
USB Controller 6: Gigabyte USB UHCI Controller #2
USB Controller 7: Gigabyte USB UHCI Controller #3
USB Controller 8: Gigabyte USB EHCI Controller #1
FireWire/1394 Controller 1: Gigabyte TSB43AB23 1394a-2000 OHCI PHY/link-
layer Controller
SMBus/i2c Controller 1: Intel ICH SMBus

< Printers and Faxes >
Printer: Send To Microsoft OneNote 2010 Driver
(1200x1200, Colour)
Printer: PDFill Writer (4000x4000, Colour)
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Fax: Microsoft Shared Fax Driver (200x200)

< Network Services >
Network Adapter: Realtek RTL8168C(P)/8111C(P) Family PCI-E
Gigabit Ethernet NIC (NDIS 6.20) (Ethernet)
Wireless Adapter: TP-LINK 300Mbps Wireless N Adapter (802.11g
(ERP), TKIP, 54Mbps)

< Operating System >
Windows System: Microsoft Windows 7 Ultimate 6.01.7601
(Service Pack 1)
Platform Compliance: x64

< Windows Experience Index >
Current System: 5.9

[YYR123]

So ur SSD has the o/s on it.....(off topic how much did u pay for it)

I am assuming that ur D drive (Prod) is where u are recording to??

The main problem I see with that is its only 8mb of cache - !!! That means the bandwidth of the data transfer rate may be causing ur issue.

To be honest I didn't pay attention to any other detail besides ur audio dropping out - I wouldn't think u should see a problem except with more than 8/10 tracks worth of data (depending on ur buffer settings in ur playback engine)

I updated my HD's awhile back with WD 1T's 64mb cache and I have been able to lower my buffer settings and run stable as well

I would start there bro - swap another one of ur drives with a larger cache on it - see how it performs

I wouldn't go lower than 32 personally - and as u should know no Green Eco friendly drives are recommended - for the same reasons - data thruput issues

Let us know

[Skumbat]

I think I paid a little shy of a 100€,

I'm using my E: drive atm. for the projects. Becaouse of the cach. I'm not recordig atm just editing. I also sometimes get a clocksync error. But I have used the interface alot earlier and never had this issue before i switched to PT10.

[YYR123]

So switch to the aiso for the playback engine.....That way you can eliminate the interface as being part of the problem.....

So what were your buffer settings? While editing......

[dave911]

Try turning off the wireless.
Also, l would try uninstalling and removing the add-in sound card

[Skumbat]

Tried everything from 200ms-1000ms, the ASIO one works but only for a little while, then it starts so distort the audio. I have tried to disable it to no avail...

I'll try to diable the WiFi.