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  #1  
Old 06-08-2023, 08:12 PM
kinghand kinghand is offline
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Default Ultimate 2023.6 hd driver bug

I've just updated to pt ultimate 2023.6 with 2 hdx cards and running under mac os 10.15.7. It reports AAE 6001*error and can't enter the software. I uninstalled hd driver 2023.6 and installed hd driver 2023.3. Then everything looks ok. No error reported. But I'm still concerning if it's ok to use an old driver on the new software. Any one encountered this bug too?
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  #2  
Old 06-08-2023, 08:13 PM
kinghand kinghand is offline
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Default PT Ultimate 2023.6 hd driver bug

I've just updated to pt ultimate 2023.6 with 2 hdx cards and running under mac os 10.15.7. It reports AAE 6001*error and can't enter the software. I uninstalled hd driver 2023.6 and installed hd driver 2023.3. Then everything looks ok. No error reported. But I'm still concerning if it's ok to use an old driver on the new software. Any one encountered this bug too?
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  #3  
Old 06-08-2023, 08:41 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: PT Ultimate 2023.6 hd driver bug

Duplicate of https://duc.avid.com/showthread.php?t=424885

Please follow the DUC rules and don't create multiple threads for he same topic.
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  #4  
Old 06-09-2023, 02:49 AM
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tonwurm tonwurm is offline
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Default Re: PT Ultimate 2023.6 hd driver bug

Quote:
Originally Posted by kinghand View Post
I've just updated to pt ultimate 2023.6 with 2 hdx cards and running under mac os 10.15.7. It reports AAE 6001*error and can't enter the software. I uninstalled hd driver 2023.6 and installed hd driver 2023.3. Then everything looks ok. No error reported. But I'm still concerning if it's ok to use an old driver on the new software. Any one encountered this bug too?
same here... do you have a download link to the 2023.3 driver ?

I cannot find it on the avid website

thanks in advance for helping
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  #5  
Old 06-09-2023, 03:13 AM
kinghand kinghand is offline
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Default Re: PT Ultimate 2023.6 hd driver bug

Quote:
Originally Posted by Darryl Ramm View Post
Duplicate of https://duc.avid.com/showthread.php?t=424885



Please follow the DUC rules and don't create multiple threads for he same topic.
Not on purpose. I found this is the place where I should issue this topic.

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  #6  
Old 06-09-2023, 03:19 AM
kinghand kinghand is offline
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Default Re: PT Ultimate 2023.6 hd driver bug

Quote:
Originally Posted by tonwurm View Post
same here... do you have a download link to the 2023.3 driver ?



I cannot find it on the avid website



thanks in advance for helping
I'll find the link for you

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  #7  
Old 06-09-2023, 03:21 AM
kinghand kinghand is offline
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Default Re: Ultimate 2023.6 hd driver bug

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Originally Posted by BScout View Post
Are you running those cards in a chassis? A Sonnet chassis?

I may be seeing the same bug (crashing the system though I get no error message)
No. They are in my computer. Intel Mac pro.

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  #8  
Old 06-09-2023, 03:59 AM
kinghand kinghand is offline
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Default Re: PT Ultimate 2023.6 hd driver bug

Quote:
Originally Posted by tonwurm View Post
same here... do you have a download link to the 2023.3 driver ?

I cannot find it on the avid website

thanks in advance for helping
This should work.

https://cdn.avid.com/ProTools/2023.3...23.3.0_Mac.dmg
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  #9  
Old 06-09-2023, 04:05 AM
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tonwurm tonwurm is offline
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Default Re: PT Ultimate 2023.6 hd driver bug

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Originally Posted by kinghand View Post
thanks !
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  #10  
Old 06-09-2023, 05:04 AM
spwwuk spwwuk is offline
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Default Re: Ultimate 2023.6 hd driver bug

Exactly the same here on same OS. Reinstalling the previous HD driver appears to have fixed it.
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