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#1
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Artist Chat is offline even Though projects show up
Artist Chat is offline even though projects show up in project window on startup and can be accessed. Unable to share any tracks, or search for people. It says "Search is disabled and in offline mode. Am signed into both app. manager and projects. This just happened out of nowhere. This is for a friend I have been collaborating with, we can not figure out what happened.
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#2
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Re: Artist Chat is offline even Though projects show up
Is this working for you now?
There were some other posts about chat issues, so it could have just been a glitch with the chat system. |
#3
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Re: Artist Chat is offline even Though projects show up
No not working. He can not upload anything. When in artist chat it says "search is disabled and in offline mode" NOTHING uploads. It is like he is offline, but he is signed in.
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#4
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Re: Artist Chat is offline even Though projects show up
Hi, any joy with this? Sounds like an issue i am having now when trying to setup collaboration...project is setup...im logged in to all the right places...but artists chat profile setup didn’t appear for me as it should have on initial entry. Project is there but nowt else works with no other tabs or menu options
Ive raised a Case a week ago...no response...1 day SLA? Not. |
#5
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Re: Artist Chat is offline even Though projects show up
Quote:
You contacted Avid support about this a week ago and haven't heard back?
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Pro Tools 2018.12 OS X 10.14.6 Mac Mini (2012) Quad 2.3 GHz Intel Core i7 16 GB 1600 MHz DDR3 RAM |
#6
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Re: Artist Chat is offline even Though projects show up
Hi...yes...
Case id 04131898: https://na49.salesforce.com/5005A00001PYSHo don't know if you can see that or not? |
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