|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
My upgrade plan auto renewed yesterday, I haven't received any communication about it and I also have not been able to find any info on where to find the plugin bundle in my account. I saw that some had found it in the "Products Not Yet Downloaded" section, but I don't see anything there.
Am I missing something?
__________________
I'm just a guy trying hard to make the best music I can
iMac 27" - OSX 10.10.5 Pro Tools 10/11/12 - Pro Tools HD Native 10/11 - Logic Pro X - Reason 7.1 Slate Mix/Master/FX - Waves Platinum/SSL4K/TTT/NLS - Valhalla DSP - McDSP - Klanghelm!! |
#2
|
||||
|
||||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
|
#3
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
will do
__________________
I'm just a guy trying hard to make the best music I can
iMac 27" - OSX 10.10.5 Pro Tools 10/11/12 - Pro Tools HD Native 10/11 - Logic Pro X - Reason 7.1 Slate Mix/Master/FX - Waves Platinum/SSL4K/TTT/NLS - Valhalla DSP - McDSP - Klanghelm!! |
#4
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
Hi.
Did you ever get this sorted out? I'm experiencing the same after purchasing the upgrade plan Dec 30. I started a support case, received a few emails that it was being looked into, but haven't heard anything for two weeks now. Regards, Kolbeinn |
#5
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
I've had exactly the same thing:
Auto renewed, no plugin sub as promised, then big gap of silence after opening a support ticket. Recently had a reply though reassuring me that they were still looking into it, although not sure how hard it is to look at the account to see when sub was renewed and if it received a plugin sub or not... |
#6
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
I guess you guys have suffered long enough. I am sure it has been put in your account already but it is not where we would expect it. I can’t tell you exactly how to get there but in your account after you log in to avids website, there is a screen listing general info on your account. Find and locate a link that says products not downloaded yet. It will be there.
__________________
Imac Pro 27" 10-core with a LG 4K for a second screen OS 10.14.4 Pro Tools 2019.6 UAD Apollo X8P With an extra 8 channel ADAT using a Focusrite Liquid Saffire 56 UAD Twin duo UAD TB3 Octo Satelite Focal Twin Be monitors samsung T5 and Gdrive |
#7
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
After you login it is the 5th link down under my products. After you download and install it be where you expect under my products.
__________________
Imac Pro 27" 10-core with a LG 4K for a second screen OS 10.14.4 Pro Tools 2019.6 UAD Apollo X8P With an extra 8 channel ADAT using a Focusrite Liquid Saffire 56 UAD Twin duo UAD TB3 Octo Satelite Focal Twin Be monitors samsung T5 and Gdrive |
#8
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
Yeah I know exactly where to look for it and they definitely haven't added a license to my account. Just heard from support... they're still looking into it.
|
#9
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
Once downloaded and installed u went
To your ilok account and place it on your Ilok?
__________________
Imac Pro 27" 10-core with a LG 4K for a second screen OS 10.14.4 Pro Tools 2019.6 UAD Apollo X8P With an extra 8 channel ADAT using a Focusrite Liquid Saffire 56 UAD Twin duo UAD TB3 Octo Satelite Focal Twin Be monitors samsung T5 and Gdrive |
#10
|
|||
|
|||
Re: Get the Avid Complete Plug-in Bundle Free When You Renew or Upgrade
No, there was no Licence in my account (avid or iLok) to begin with. Avid have acknowledged this and are working on getting a licence into my account.
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Avid Complete Plug-in Bundle - License expired on a current Subscription | ugurmemis | Licensing & Accounts | 26 | 08-18-2019 10:11 AM |
Avid Complete Plug-in Bundle | john1192 | AAX Plug-ins | 48 | 02-07-2018 01:45 PM |
Avid Complete Bundle Issue | pasaacan | Licensing & Accounts | 0 | 11-06-2017 04:22 AM |
To renew Pro Tools 12 Annual Upgrade Plan, click on Renew Support | unkJE | Pro Tools 12 | 0 | 03-30-2017 04:05 PM |