|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Protools could be called "CrashTools"
Every time I close a session ...CRASH!. Every time I sneeze...CRASH!
Any excuse...CRASH! Even holding shift to disable all plugins and close ...CRASH! Clearly it's pointless blaming it 3rd party plugins. Let's face it Protools is just sh#t! Poor quality product with 0 support. And before any of you say "how dare you!", "it doesn't happen to me so...you must be WRONG", google "protools + crash" and watch the internet light up like a Xmas tree. No other daw crashes more. Avid wins the most unreliable product award hands down, that includes vacuum cleaners, electric toothbrushes, blenders, mobile phones, internet services...everything!
__________________
Intel 6 Core i7-4930K CPU @ 3.40GHz 32GB DIMM DDR3 G.Skill Samsung SSD 840 EVO WD Black SATA 7200 ASUS SABERTOOTH X79 Windows 7 Ultimate 64 Mbox3 Pro Firewire 400 ProTools 10.3.8 ProTools 11.3.1 https://soundcloud.com/matthewcrowe |
#2
|
||||
|
||||
Re: Protools could be called "CrashTools"
The one thing that shouldn't happen is crashing when you do simple tasks such as closing a session. Trouble is there are many causes of crashes and finding the cause is not always easy.
There are plug-ins that will cause crashes, out of date drivers will, an inadequate graphics card, etc. Now, I have been running 64 bit PT since version 11.0 on the same computer that now runs 2018.3. I have never experienced a crash in any of the versions I have used. Maybe it's because I use a workstation (which by the way is 12 years old) or keep everything up to date. I'm not alone as many people have stable systems. There are, unfortunately, so many variables when using Windows that problems and conflicts can be hard to track down. The fact that you get a crash with simple tasks such as closing PT points to a problem elsewhere in your system.
__________________
Dell Precision 490 Workstation, dual 4 core 5355 Xeon, 16gb Samsung DDR2 ECC Ram - Windows 7 Ultimate - Nvidia GTX 650 - 3 x Internal WD Blacks - PT 2018.3 - Digi 002R - Original Mackie HUI - 3 screens - JBL Monitoring. Dell XPS 8700 i7-4790 - 24gb RAM - Windows 10 - Nvidia GTX 1060 6GB with Studio driver 546.01 - 2 x Internal Samsung 860 EVO SSDs, and MSATA card - Davinci Resolve Studio 18.6.4 - 3 screens - Blackmagic Speed Editor - MK1 Presonus Faderport - Canon C100 mk2 - Atomos Ninja 2 - Zoom H2n |
#3
|
||||
|
||||
Re: Protools could be called "CrashTools"
Are you still running the system described in your signature?
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#4
|
|||
|
|||
Re: Protools could be called "CrashTools"
some versions of pro tools have been more stable than others, but none have ever performed remotely as you've described. your problem is almost certainly software incompatibility or file corruption. these issues can occur with any app, and generally lead to intense frustration... but it's absolutely fixable.
|
#6
|
||||
|
||||
Re: Protools could be called "CrashTools"
Your best bet would be to update to the latest version of both Windows and Pro Tools.
Another thing you might consider is that your Mbox 3 Pro is very close to EOL. Although this should not be part of your current issue as long as drivers are current.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#7
|
||||
|
||||
Re: Protools could be called "CrashTools"
As PT 11 is a 64bit app it does run under 64bit Win 7, which is why I bought a 64bit computer and installed 64bit Win 7 in the first place.
This is from Avid.
__________________
Dell Precision 490 Workstation, dual 4 core 5355 Xeon, 16gb Samsung DDR2 ECC Ram - Windows 7 Ultimate - Nvidia GTX 650 - 3 x Internal WD Blacks - PT 2018.3 - Digi 002R - Original Mackie HUI - 3 screens - JBL Monitoring. Dell XPS 8700 i7-4790 - 24gb RAM - Windows 10 - Nvidia GTX 1060 6GB with Studio driver 546.01 - 2 x Internal Samsung 860 EVO SSDs, and MSATA card - Davinci Resolve Studio 18.6.4 - 3 screens - Blackmagic Speed Editor - MK1 Presonus Faderport - Canon C100 mk2 - Atomos Ninja 2 - Zoom H2n Last edited by Wizzoboy; 02-25-2020 at 03:08 PM. |
#8
|
||||
|
||||
Re: Protools could be called "CrashTools"
Tom, if your question is directed at me the answer is yes.
__________________
Dell Precision 490 Workstation, dual 4 core 5355 Xeon, 16gb Samsung DDR2 ECC Ram - Windows 7 Ultimate - Nvidia GTX 650 - 3 x Internal WD Blacks - PT 2018.3 - Digi 002R - Original Mackie HUI - 3 screens - JBL Monitoring. Dell XPS 8700 i7-4790 - 24gb RAM - Windows 10 - Nvidia GTX 1060 6GB with Studio driver 546.01 - 2 x Internal Samsung 860 EVO SSDs, and MSATA card - Davinci Resolve Studio 18.6.4 - 3 screens - Blackmagic Speed Editor - MK1 Presonus Faderport - Canon C100 mk2 - Atomos Ninja 2 - Zoom H2n |
#9
|
||||
|
||||
Re: Protools could be called "CrashTools"
Running on 64bit and supported on 64bit are apparently two different things as you have found out. You need PT12 to be supported. Check the link I posted a while ago. Though that page also has contradicting info as it says PT11 requires W7SP1 but also says PT11 and higher require 64bit OS. Go figure. Best to contact Avid Support
EDIT: on third look I would understand that only 64bit W8 is supported but if you are on W7 it needs to be 32bit for PT11 and 64bit for PT12
__________________
Janne What we do in life, echoes in eternity. |
#10
|
|||
|
|||
Re: Protools could be called "CrashTools"
To put your concerns about OS/system compatibility to rest, PT11 wasn't doing this on the same system I have now ..win7 64bit. It was only recently it started crashing when I close. It happened after I opened a few old sessions from the past which had different I/O, sample rate settings. Now it crashes every time I close a session after I've bounced down a file and 50% of the time after I close any session without bouncing whilst holding down shift (disarm plugins).
I've got 9 tracks I have to master in a row right now = 9 crashes, 9 reboot computer, 9 relaunch PTs = 45mins wasted + frustration and anger caused. There is no way I'm upgrading windows to 10 or PTs to 12 just to end up with the same problems again. I work mostly in Ableton anyway. Id much rather switch my mixing daw to one that works even if it means spending twice as much.
__________________
Intel 6 Core i7-4930K CPU @ 3.40GHz 32GB DIMM DDR3 G.Skill Samsung SSD 840 EVO WD Black SATA 7200 ASUS SABERTOOTH X79 Windows 7 Ultimate 64 Mbox3 Pro Firewire 400 ProTools 10.3.8 ProTools 11.3.1 https://soundcloud.com/matthewcrowe |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
"Digidesign Midi I/О" in "ProTools 10HD" in "OSX Maverics" | electra1006 | MIDI | 0 | 06-18-2018 05:46 AM |
14 folders called "User Guide And Information" in workspace, and climbing. Delete?? | skronger | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 2 | 08-13-2011 10:17 PM |
New Mixing Product for PT HD called "HEAT" | Tom Graham | General Discussion | 27 | 09-17-2010 12:47 AM |
Anybody heard of a tube mic called "Protube"? | Ben Jenssen | General Discussion | 0 | 03-25-2003 06:35 AM |