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#1
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Unsupported audio buffer size in device control panel
"Your audio device is configured with an unsupported audio buffer size. Please select on of the following supported buffer sizes in the device control panel: 32, 64, 128, 256, 512, 1024, or 2048."
^^^ This is my error message when trying to open Pro Tools 9 with a brand new Tascam US-800. My laptop is a HP DV7-4285dx. I am new to Pro Tools and this device. I've had them both now for over a week and haven't even had the option to create a new project w/ Pro Tools yet or even completely open it! But I do know the Tascam is recieving the signal So ^ is my problem... I feel like my brain is burning from trying to figure out how/where to change my "audio buffer size" or bypass this error message and finally create a project. PLEASE HELP! |
#2
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Re: Unsupported audio buffer size in device control panel
Hit "n" as you open PT. This will allow you access to the Playback engine where you can specify all sorts of stuff.
D
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ProTools 9.02 2 x Intel Xeon x5675 3.07GHz Hex Core 48GB RAM Windows 7 (x64)Pro RME Multiface II Intensity ATI HD5400 series graphics card |
#3
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Re: Unsupported audio buffer size in device control panel
Awesome! Thank you. I will try that.
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#4
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Re: Unsupported audio buffer size in device control panel
Quote:
- Host Processors - CPU Usage Limits - Delay Compensation Engine (DAE playback buffer (disk buffer)) - Size - Cache size Then has checkbox for: Minimize system memory allocation (takes effect at next restart). WHAT TO DO NOW!? |
#5
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Re: Unsupported audio buffer size in device control panel
Please someone help w/ my issue ^^^ Imma music guy, not a tech guy!
I know I haven't posted much here. But I've actually only owned Pro Tools for 9 days but still havent been able to create a project. I'm just a noob, I know... |
#6
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Re: Unsupported audio buffer size in device control panel
bump
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#7
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Re: Unsupported audio buffer size in device control panel
At the top of that dialog (the one that comes up when you hold down N during program launch) is a Current Engine dropdown list. That's where you choose your Tascam interface. If it doesn't appear in that list, the drivers are not properly installed.
After choosing the US-800, choose a H/W Buffer Size. In general, use the smallest one for tracking and the largest one for mixing, if needed. Small buffers give you low throughput latency but require more CPU, which makes for a better tracking experience. Large buffers take the pressure off the CPU at the expense of I/O latency, giving you more power for mixing large sessions.
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David J. Finnamore PT 2023.12 Ultimate | Clarett+ 8Pre | macOS 13.6.3 on a MacBook Pro M1 Max PT 2023.12 | Saffire Pro 40 | Win10 latest, HP Z440 64GB |
#8
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Re: Unsupported audio buffer size in device control panel
How? Do you have this interface selected as the Windows audio device? If so, that could very well be your problem. Select something else as the default Windows audio device and try using it in Pro Tools again.
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James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
#9
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Re: Unsupported audio buffer size in device control panel
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I will try all these things in a couple of hours when I get off work. i appreciate everyones input and PLEASE KEEP IT COMING! |
#10
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Re: Unsupported audio buffer size in device control panel
Top Jimmy is right, as usual. If the Tascam doesn't appear in the Engine Dialog, it doesn't necessarily mean the drivers are installed right. It might be simply that the Windows system or some program has grabbed it and won't let PT see it.
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David J. Finnamore PT 2023.12 Ultimate | Clarett+ 8Pre | macOS 13.6.3 on a MacBook Pro M1 Max PT 2023.12 | Saffire Pro 40 | Win10 latest, HP Z440 64GB |
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