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#1
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Melodyne Serial Number Error
Just installed the 2020.11 update and was very excited to try out the Melodyne audio to midi feature. When I pasted in the serial number I got this error message on the Celemony activation page:
"The format of the serial number you have entered is wrong. Please check it for errors." I tried a couple of times, with no luck. Anyone else running into this error? If so, what's the fix?
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PT 2019.10 | Win 10 Pro V.1903 Intel NUC6i7KYK Skull Canyon Core i7-6770HQ @ 2560 MHz(x8) | 32GB DDR4 | Samsung Pro EVO M.2 SSD (x2) Apollo Twin Duo USB, UAD Satellite Quad USB www.screaminblues.com |
#2
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Re: Melodyne Serial Number Error
Tried to check but couldn't find an account based on your DUC email. Can you please start a support case using the Access The Support Center link in my.avid.com?
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#3
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Re: Melodyne Serial Number Error
Thanks for the quick response Jeffro ! I just came back to delete my post because after closing my browser and giving it another shot, the activation worked. You know what they say: the 3rd times the charm.
Or...perhaps too many people are activating at the same time.
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PT 2019.10 | Win 10 Pro V.1903 Intel NUC6i7KYK Skull Canyon Core i7-6770HQ @ 2560 MHz(x8) | 32GB DDR4 | Samsung Pro EVO M.2 SSD (x2) Apollo Twin Duo USB, UAD Satellite Quad USB www.screaminblues.com |
#5
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Re: Melodyne Serial Number Error
Just ran into this issue and it was driving me crazy. After a careful inspection of my serial number I had copied in from my Melodyne account, I realized that the copy and paste had somehow introduced a leading space that was throwing off the format.
I went to the first character in the serial number, hit backspace, and I was good to go. Don't know if this is always the case for copy and paste from Melodyne, but worth a shot for anyone else who happens across this thread. |
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