Cannot purchase Eleven MKII Upgrade...

[TimNielsen]

Tried three different web browsers, Safari, Firefox, Opera... Get to the page of shipping and terms, at the bottom it says 'by checking this box, you agree...' blah blah.

But THERE IS NO BOX.

Anywhere on the screen. And so it won't let me hit 'Accept Terms and Continue' because seemingly I haven't checked a box that doesn't exist.

Anyone else successfully purchase the upgrade?

[TimNielsen]

I have now tried Chrome as well, same thing. What the ? is going on with this website.

[Top Jimmy]

I noticed this earlier today, but I figured it was because I was on my iPad.

Enquiries have been made.

[Top Jimmy]

I checked about 20 minutes ago in Chrome on PC and the checkbox was there and I was able to get to the payment page.

[TimNielsen]

Well on any Mac browser, at least in El Capitan, it's absolute NOT there.

[Southsidemusic]

Just tried and works on iPad4 and OSX 10.8.5 but haven't got any of our macs with Yosemite or Mavs connected and El Cap is not coming into our studio anytime soon.

[TimNielsen]

Too bad, El Cap is by far the most stable OS I've yet used, and PT is running just fine on it :)

Stupid Avid website, finally for once I WANT to give them my money and can't.

[jeffro]

Sorry Tim. Started a support case for you with the store team so they can assist.

[TimNielsen]

Thanks. Of course their ideas were completely useless.... But thanks.

[jeffro]

Sorry that didn't help.

I'm looking at it now on multiple browsers and I have to scroll the 'terms' section in all of them to see the checkbox that's underneath "By checking this box, you agree to these Terms and Conditions."

If you don't see the scroll bar and have a scroll wheel please move the cursor to that section and scroll, or just click in that 'terms' section and drag down (like you're selecting the text) to see if you can get that section to scroll and reveal the box.

Please let me know what happens, thanks!