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#11
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Re: 12.4 download link ?
i agree, not sure why they cannot have the older links unless it has something to do with the Subscription Model ...
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Macmini M1 8/512 -OS 12.3.1 and PT2022.4 Logic Pro X 10.7.4 RME BabyFace Pro Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3 Logic Pro X 10.7.4 RME BabyFace Pro |
#12
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Re: 12.4 download link ?
Quote:
P.S.: Sorry for my English |
#13
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Re: 12.4 download link ?
Hi,
I don't suppose anyone would mind PMing me a download link for 12.4 as I've seen in this thread? I've been searching for an installer link, but only have 12.5.2/12.5 and then the legacy installers (PT 11 etc.) in My Avid account. I've got a perpetual license but no support plan to contact them. I've currently got a real problem with CPU spiking issue on an i7 Windows setup. No problems for years (since maybe Pro Tools 6!) up until now so really need a solution. Thanks in advance if anyone can help |
#14
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Re: 12.4 download link ?
It's about accounting for revenue on the balance sheet within their "service contract model". Apparently, each version they make available impacts how the revenue from that user is recorded. Something like that, no real clue since I'm not a tax accountant.
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#15
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Re: 12.4 download link ?
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something for the future .. cheers john
__________________
Macmini M1 8/512 -OS 12.3.1 and PT2022.4 Logic Pro X 10.7.4 RME BabyFace Pro Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3 Logic Pro X 10.7.4 RME BabyFace Pro |
#16
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Re: 12.4 download link ?
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Users need to download and KEEP installers (as they should be doing anyway) for their current versions. |
#17
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Re: 12.4 download link ?
Hi Everyone,
You can create a case regarding your concern and get support via Email. Just go to your Avid Account at my.avid.com and log in. Then go to https://www.avid.com/learn-and-support/contact-audio-and-music-support and click "Start your support case" If you have a System ID or an active Avid Support Code, you can call directly through the numbers available on that page. On your cases, you can request for the installers you need if your account is eligible. Hope this helps. Best regards, Tope |
#18
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Re: 12.4 download link ?
Quote:
is there any official policy about helping out a fellow PT user in a pinch ??? hi Tope, thx for chiming in with some great info .. cheers john
__________________
Macmini M1 8/512 -OS 12.3.1 and PT2022.4 Logic Pro X 10.7.4 RME BabyFace Pro Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3 Logic Pro X 10.7.4 RME BabyFace Pro |
#19
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Re: 12.4 download link ?
I definitely appreciate reading all these replies, and thanks John for suggesting a solution for people who have gotten into an unforeseen situation!..
I used to keep all installers backed up, I don't know when I stopped doing that - but I think it was when Avid modernised the site and it seemed easier just to download whenever I needed. The email support idea is good....IF you have a support plan; I have an update plan until the end of the year but no support plan. Still stuck on how to get an installer. Yes, I do wish I'd have archived the 12.4 installer, but as I mentioned I haven't any problems for so many years (you can probably see I haven't posted for perhaps 5 years or so). Oh well, I have worked on my Apollo 16 at 64 or 128 buffer size for quite a while...this is now producing errors so I guess I will revert back to old workarounds of using 1024 unless using VIs and try and go from there. Cheers for the input though :) |
#20
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Re: 12.4 download link ?
Thank you Avid support for emailing me the 12.4 links - I really do appreciate that. I did email earlier through the Avid Master Account/Product Registration contact form.
Kind Regards Richard |
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