002r dead? "cant fint hardware"

[Dino Medanhodzic]

Yesterday I was working with a band in the studio and all of the sudden pro tools tells me "cant find hardware blabla.."
I tried to restart everything and when I turn on the 002r only the mute button red light is on. (none of the green lights is on).
And the mute button cant be turned of.
My G5 cant seem to find the hardware.
I tried to install everything again and it still dosent work.
I tried to install everything on my Powerbook G4 and it behaves exactly the same...

Anyone with this kind of problem?
If anyone could help me It would be great!

Thanks!

[mcconnellsteve]

could be power harness (did 002r suffer the same problem as 002?) or FW port. i've had both problems, digi handles it very well, but you'll be down for a day or two -- contact support right away.