|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
#2
|
||||
|
||||
Re: Case in queue 18 days
Recall reading here that someone else (who couldn’t get a reply) got help by posting to Avid Pro Tools Support on Twitter:
https://twitter.com/avidsupport?lang=en Worth a try?
__________________
Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife! |
#3
|
|||
|
|||
Re: Case in queue 18 days
We need to be patient. In my Case I'm receiving a mail per week at the best. Good luck!
Enviado desde mi Mi A1 mediante Tapatalk |
#5
|
||||
|
||||
Re: Case in queue 18 days
I am experiencing the same issues here, and it has been about the same length of time if not longer
__________________
System Details |
#6
|
||||
|
||||
Re: Case in queue 18 days
Just to update, my case was resolved the following day!
__________________
System Details |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Support Case in Queue for 11 Days!? HELP! | gutterfly | Licensing & Accounts | 3 | 03-29-2020 10:32 AM |
The case I reported is still in "Case in Queue" sub stage. | shionkaneko | Licensing & Accounts | 2 | 02-12-2020 08:02 AM |
Case on ASC has never been opened and still in queue | rampartthemovie | Licensing & Accounts | 7 | 01-10-2020 11:50 AM |
Activation code not accepted. ‘Case in queue’ for a week. [SOLVED] | Pherson | Licensing & Accounts | 6 | 09-16-2019 02:21 PM |